Performance assessment is one of the most misunderstood and disliked processes that managers and employees must endure. It is often viewed as a punishment rather than an opportunity. Here we attempt to address some common problems that arise with performance assessment programs and offer solutions to help improve the process. While it may be impossible to design a performance management system that can do and achieve everything you may want from it, there are steps that organizations can take to make your performance management program – regardless of how simple or complex it may be – as effective as possible. Putting a transparent and consistent review system in place that is addressed 365 days a year rather than once annually is critical to program success. Making sure that both managers and employees understand the process and take ownership for it is vital as well.
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