Human Resources: Moving From Performance Management to Development Management

Turner Construction is the largest commercial construction companies in the nation. The company prides itself with the construction of highly visible projects such as the New Yankee Stadium, San Diego Convention Center Expansion and the new University of Notre Dame Performing Arts Center. With the increasing demand for employees, the need to move beyond the routine appraisal process is critical. At Turner construction, Patrick Aulson, Sr. Vice President of Human Resources, has introduced best practices for employee performance management that have been integral to keeping up with the demand for talent. Through the use of the talent management technology, Turner has been able to move beyond Performance Management into Development Management with an integrated approach to staffing, internal mobility, career development, succession and progression planning and performance management.

In his presentation, Aulson will present the strategic steps that in process to identify competencies required for key roles within the organization, keep employees engaged and forward looking to reduce turnover, train managers on what to look for in determining high potential employees and using the performance appraisal process year round to track goals, growth and development. He will also discuss how, through the use of technology, they are able to track movement, progress and results.

The result has been employees who move in to key roles faster and turn over has decreased 2 percent, resulting in an annual bottom-line impact of at least $6 million. They have also seen a decrease in hiring spending because new hires are joining the company in more entry level positions, rather than trying to constantly hire at the experience levels.

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