One of HR´s most important issues today, yet most often unaddressed, is attrition due to heavy workloads. A 2004 national study by the Families and Work Institute on Overwork in America found that almost half of US employees are overworked, 1/3 chronically overworked.
No matter how you define it, an employee who feels overworked is more likely to make mistakes, feel angry at the employer, burn out and potentially leave, taking all their knowledge, talent and training hours with them. IBM´s internal surveys found that heavy workload inhibited an employee´s ability to provide quality service to customers, posed a serious threat to employee retention, and sapped energy for creativity and innovation.
What if you could find out what your employees really thought about their workload? What if gathering this information and following it up with a relevant and timely action plan could help you address this issue, thus slowing down turnover and helping you keep your employees engaged and productive? What if these actions helped lead to business growth?
Find out how IBM teamed up with ClearPicture to develop practical, high impact solutions that could be implemented immediately to improve individual, team and business performance.