Right now, more than ever, emotions are running high in organizations around the globe. People are fearful and afraid to make decisions. Leaders are tasked with moving the business forward while also motivating themselves and their employees to be productive and positive. Many leaders are not aware of the impact their behavior has on others. A basic tenet of emotional intelligence, backed up by solid research, is that emotion is contagious. Leaders need to be aware that they are largely responsible for setting the tone in the workplace. The choices are an emotionally positive and productive work environment, or a negative environment that chases away star performers and customers.
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