Join HR.com for a special series of WebCasts from Disney Institute
These 60-minute WebCasts are presented in a professional broadcast style that includes a program moderator and subject matter expert, both of whom are seasoned Disney Institute facilitators. The WebCasts also involve your participation through engaging questions and polls on the content delivered. Additionally, your facilitators are available for up to 15 minutes of questioning following each hour of content.
“Delivery Bundle” US359
( The bundle includes all 4 WebCasts at their designated day & time.
That's less than $90 a WebCast! )
( The bundle includes all 4 WebCasts at their designated day & time.
That's less than $90 a WebCast! )
 Disney’s Approach to Leadership Excellence Disney’s Approach to People Management Disney’s Approach to Quality Service Disney’s Approach to Brand Loyalty |
July 29, 2009 August 5, 2009 August 11, 2009 August 18, 2009 |
Registration Fees (each WebCast can be purchased separately)
Standard Fee: $149 per person
Alumni Fee: $99 per person
**The Alumni Fee is for individuals who have previously attended Disney Institute programs. **
Program Descriptions
Disney’s Approach to Leadership Excellence (Part of Delivery Bundle)
Explore some strategies and methods for improving team results through exceptional and storytelling leadership, because without strong leadership, organizations will not grow or succeed. Learn how proven leadership philosophies used to exhibit the values and behaviors generate results – period.
Wednesday, July 29, 2009 - 1:00 PM EST
Disney’s Approach to People Management (Part of Delivery Bundle)
Benchmark a few key aspects of the Disney corporate culture, which is driven by inspired employee pride and ownership. This WebCast will highlight proven techniques used to select, train, retain, and communicate with employees that will sustain a supportive and interactive culture.
Wednesday, August 5, 2009 - 1:00 PM EST
Disney’s Approach to Quality Service (Part of Delivery Bundle)
This WebCast showcases how Disney is able to understand the psychographics and demographics of Guests’ needs, using a sound service infrastructure, ongoing research, and quality service standards that exceed Guests’ expectations. Listen to some ways to discover how attention to detail creates a consistent, world-class service environment for both employees and consumers.
Tuesday, August 11, 2009 - 1:00 PM EST
Disney’s Approach to Brand Loyalty (Part of Delivery Bundle)
Discover how the powerful relationship between experiences and a brand generates superior bottom-line results through greater customer and employee loyalty. Then, learn a few proven techniques used to retain customers for life and identify reliable strategies to deliver more effectively on your organization’s brand.
Tuesday, August 18, 2009 - 1:00 PM EST
Leading Through Turbulent Times
Discover creative ways to retain customers, engage employees, and weather the economic climate of today's business environment. Learn proven, time-tested philosophies that will motivate and inspire you to rise to the challenge of achieving your business goals during these tough times.
Wednesday, August 19, 2009 - 4:00 PM EST
Disney’s Approach to Inspiring Creativity
This WebCast explores how The Walt Disney Company taps into its workforce for creative solutions and inspiration. Catch a glimpse of how leaders bring together organizational identity, structural systems and a collaborative culture to create a steady flow of ideas that result in innovative products, service and experiences.
Thursday, August 27, 2009 - 1:00 PM EST
*Please note that registrants will not be given a refund for a missed singular delivery*