Human Resources: Competency Management: Tips from the Trenches

A successful Competency Management initiative is much more about clear goals and objectives, and a plan to get there than it is about one software package or another. In this session, Hank Riehl will share best practices and lessons learned from his nearly 15 years focus on Competency Management and real-world implementations.

There are many critical success factors for Competency Management initiatives. Few have much to do with software, yet software is too-often what receives the focus. In this session Hank Riehl will discuss non-software issues and share the best practices and lessons learned he has gained from nearly 15 years in the Competency Management and implementation. This session will focus on the strategic and tactical decisions that an organization faces, and the trade-offs inherent in those decisions. In short, success depends as much on “how” things are done as it is on “what” is done… and Hank will draw these contrasts to hopefully make your foray into Competency Management more successful.

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