At Allstate, Performance Management is a component of the company´s Talent Management strategy that also includes selection and development components. For the last two years, Allstate has been on an exciting journey to reinvent performance management tools and processes. With 39,000 employees, Allstate is in its third year of a rolled out continuum of improvements to the performance management processes. The stages already accomplished include: changes in use of technology, re-evaluation of performance ratings and subsequent development, education and training. The company has focused aggressively on equipping leaders to effectively manage performance and provide performance feedback. During the past 12 months, thousands of leaders, including the most senior leaders at Allstate, have participated in multiple performance management workshops. Currently the critical success factors that have been in place for 6 years were re-evaluated and enhanced for introduction in 2005. The entire journey has been a collaborative one involving the participation of representatives from all business units.
Join HR.com as we speak to Steve Scholl, AVP HR Total Compensation as he shares how this evolution has unfolded. In addition, Steve will discuss future plans to tie critical success factors into the performance evaluation process, the use of performance metrics and analytics and the current vision for the future of performance management at Allstate.