Human Resources: Becoming a Conflict Competent Leader

Dealing effectively with conflict is difficult for any leader. Some try to avoid it, while others lash out at others in ways they later regret. Poorly managed conflict creates enormous costs to organizations. How can leaders assess how they currently handle conflict and ways to be more skillful when it inevitably occurs?

Wasted time, mental anguish, high turnover, lawsuits… these are just some of the costs created through poorly managed conflict. Join this interview as host Karen Elmhirst talks with experts, Runde and Flanagan about what it takes to become a conflict competent leader. Hear what recommendations these experts also have for ensuring that you have organizational structures to support constructive management and resolution of conflict.

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