Human Resources: Ultimate Software Earns PrestigiousSupport Center Practices Certification for 8th Consecutive Year

    WESTON, Fla.--(BUSINESS WIRE)--Dec. 6, 2006--Ultimate Software
(Nasdaq:ULTI), a leading provider of end-to-end strategic human
resources, payroll, and talent management solutions, announced today
that Ultimate Software's support center has achieved its eighth
consecutive certification from the Support Center Practices (SCP)
certification program. SCP Certification quantifies the effectiveness
of customer support based upon a stringent set of performance
standards and represents best practices in the industry.

    "Our latest SCP certification is yet another third-party
validation of Ultimate Software's commitment to customer service
excellence," said Jon Harris, Ultimate Software's senior vice
president of services. "Combined with the two customer service awards
we won earlier in the year, one from American Business Awards as the
Best Customer Service Organization and the other a first-place SSPA
STAR Award from Service & Support Professionals Association, the SCP
certification highlights our work to deliver and continuously enhance
top-quality customer support."

    SCP Certification is part of a suite of service capability and
performance standards designed to improve the quality and
effectiveness of technology service operations. A consortium of
leading technology companies, along with the Association for Services
Management International and Service Strategies Corporation created
the internationally recognized standards, which define best practices
for delivering world-class technology service and support, quantify
performance levels and establish a foundation to build on existing
quality processes. Certification requires comprehensive audits and
annual recertification to confirm that companies continue to meet the
requirements of the program. The SCP segment of the performance
standard includes more than 100 business elements that define
world-class technology support performance levels.

    "By passing the rigorous requirements necessary to achieve SCP
Certification, Ultimate Software has made it clear they are committed
to delivering world-class support to their customers," said Gordy
Stauffer, SCP auditor. "During the SCP Certification audit, Ultimate
Software demonstrated a clear commitment to customer satisfaction and
continuous improvement."

    Attaining the SCP certification aligns Ultimate Software with
other leading technology companies that have achieved the prestigious
and sought-after designation, including Lockheed Martin Incorporated,
GE Healthcare, Rockwell Automation, and Nokia among others. Currently
more than 200 technology support organizations around the world
participate in the SCP program.

    About Service Strategies Corporation

    Service Strategies advances service excellence for quality-minded
organizations by providing industry standard certification and
training programs that ensure the delivery of consistent, high quality
service and support. Service Strategies applies a proven benchmark
process to its certification programs for continuous service
improvement. In addition, the company's tailored training programs
advance the skills and competencies of service professionals, leading
to increased organizational effectiveness. Headquartered in San Diego,
CA the company serves leading technology services organizations in
over twenty countries worldwide. Its certification programs are
recognized as industry standard throughout the global service and
support community. For more information, visit
www.servicestrategies.com, call toll free 800-552-3058, or email
info[at]servicestrategies.com.

    About Ultimate Software

    A leading provider of end-to-end, strategic human resources,
payroll and talent management solutions, Ultimate Software markets its
award-winning UltiPro products as licensed software and as on-demand
services through Intersourcing. Employing more than 600 professionals
who are focused on developing the highest quality products and
services, Ultimate Software was positioned in the Leaders quadrant of
Gartner, Inc.'s "Magic Quadrant for U.S. Midmarket Human Resource
Management Systems, 2006" and as a Leader in Forrester Research Inc.'s
2006 U.S. Midmarket HR solutions Wave ranking. Ultimate Software was
also named the 2005 Payroll Provider of the Year by the Human
Resources Outsourcing Association and ranked #3 on the 2006 Top 25
Best Medium-Sized Companies to Work for in America list by the Great
Place to Work Institute. Also in 2006, Ultimate Software won two
customer service awards, one from American Business Awards as the Best
Customer Service Organization and the other a first-place SSPA STAR
Award from Service & Support Professionals Association. Ultimate
Software customers represent diverse industries and include such
organizations as The Container Store, Elizabeth Arden, The Florida
Marlins Baseball Team, The New York Yankees Baseball Team, Nintendo of
America, Ruth's Chris Steak House, and SkyWest Airlines. More
information on Ultimate Software's products and services can be found
at www.ultimatesoftware.com.

    UltiPro and Intersourcing are registered trademarks of The
Ultimate Software Group, Inc. All other trademarks referenced are the
property of their respective owners.

CONTACT: Ultimate Software, Weston
Darlene Marcroft, 954-331-7444
darlene_marcroft[at]ultimatesoftware.com
or
For Sales Information:
Ultimate Software
800-432-1729
Web site: www.ultimatesoftware.com