Training and HR Execs Give SumTotal Top Marks in Customer Satisfaction

The researchers found that 75percent of respondents were either "somewhat satisfied" or "verysatisfied" with their LMS, which is software for delivering, trackingand analyzing enterprise learning.
MOUNTAIN VIEW, Calif.--April 10, 2007--In a recently published
study, titled "2007 LMS Customer Satisfaction: An Industry Analysis of
the Customer Experience with Learning Management Systems," Bersin &
Associates, an independent research and advisory firm, polled more
than 500 training and HR professionals as well as business executives
to gauge their level of satisfaction with 13 learning management
system (LMS) vendors, including talent management systems provider
SumTotal Systems, Inc. (NASDAQ:SUMT). The researchers found that 75
percent of respondents were either "somewhat satisfied" or "very
satisfied" with their LMS, which is software for delivering, tracking
and analyzing enterprise learning. The study's authors also noted
that, based on research trends, the corporate market was showing a
growing interest for integrating performance management software -
which automates employee performance reviews and builds a pipeline of
talent - with LMS software.

   The study evaluated a wide range of satisfaction measures,
including product performance, customer service, technical support and
content management tools. Within the study's global enterprise
category, respondents rated SumTotal as the customer satisfaction
leader, co-leader or "outperformer" in 18 of 20 satisfaction measures.
Vendors were considered to be outperformers if their customer
satisfaction rating exceeded the category average for any measure. The
18 satisfaction measures for which respondents rated SumTotal as a
leader, co-leader or outperformer are:

    1. Overall satisfaction

    2. Ease of use for learners

    3. Ease of use for system administrators

    4. Content integration

    5. Integration with internal systems

    6. Ease of upgrading

    7. Scalable to meet future needs

    8. Provides all functionality needed out of the box

    9. Reporting capabilities

    10. Customer service

    11. Product/Technical support

    12. Understanding and assistance with customers' business and
training challenges

    13. Customer has adequate input to product direction

    14. Long-term platform support (confidence that vendor will
support the product)

    15. E-Learning content

    16. Content management

    17. Testing/Assessment tools

    18. Content Development tools

   In analyzing the results of the study, Bersin & Associates'
researchers wrote, "Overall, these high rankings reflect SumTotal's
long history in serving the LMS market, and its focus on service and
solutions."

   The Bersin researchers also noted, "With annual revenues topping
$100 million, SumTotal is the current LMS market share leader."

   "Having our customers' stamp of approval is the highest honor we
could hope for," said Dave Crussell, SumTotal's chief operating
officer. "We believe that the investments we've made in R&D and
support have spurred dividends in the form of a high level of
satisfaction among our clients for our learning management products,
services and vision. To build on what we've accomplished, we aim to
continue soliciting advice and input from a network of more than 1,500
employers around the globe who we proudly call our customers."

   Bersin & Associates conducted its customer satisfaction study from
November to December of 2006.

   About SumTotal Systems, Inc.

   SumTotal Systems, Inc. (NASDAQ:SUMT) is a global provider of
talent and learning management solutions. SumTotal deploys
mission-critical solutions designed to align goals, develop skills,
assess performance, plan for succession and set compensation.
SumTotal's solutions aim to accelerate performance and profits for
more than 1,500 companies and governments of all sizes, including six
of the world's 10 biggest pharmaceutical makers, six of the 10 largest
automotive companies in the world, four of the five branches of the
U.S. Armed Forces, three of the world's top five airlines, two of the
five largest banks in the world and two of the world's top five
specialty retailers. Mountain View, Calif.-based SumTotal has offices
across Asia, Australia, Europe and North America. For more information
about SumTotal's products and services, visit www.sumtotalsystems.com.

   SumTotal and the SumTotal logo are trademarks or registered
trademarks of SumTotal Systems Inc. and/or its affiliates in the
United States and/or other countries. Other names may be trademarks of
their respective owners.

   Safe Harbor / Forward-Looking Statements

   Information in this press release contains forward-looking
statements, including, but not limited to, the anticipated benefits of
SumTotal's solutions. These statements represent SumTotal Systems'
expectations or beliefs concerning future performance or events. These
statements are not historical facts or guarantees of future
performance or events and are based on current expectations,
estimates, beliefs, assumptions, goals and objectives, and involve
known and unknown risks, uncertainties and other factors that may
cause actual results to be materially different from the results
expressed or implied by these statements. Readers of this press
release are cautioned not to place undue reliance on any
forward-looking statements. Additional factors that could cause actual
results to differ include, but are not limited to: (i) the ability to
successfully manage and increase growth outside of the United States,
significant current and expected additional competition, and the need
to continue to expand product distribution and services offerings;
(ii) the acceptance of SumTotal's software suite and future product
offerings; (iii) unknown errors or bugs in SumTotal's software suite;
(iv) the inability to fix in a timely fashion unanticipated bugs,
errors or defects that materially impact the functionality or
usability of SumTotal's software; (v) the ability to successfully
implement SumTotal Systems' solutions; (vi) the ability to
successfully address technological developments and standards; and
(vii) other events and other important factors disclosed previously
and from time to time in SumTotal Systems' filings with the Securities
and Exchange Commission, including the company's annual report on Form
10-K filed on March 16, 2007, its Form S-3/As filed on September 28,
2006, and October 2, 2006, and its Form 8-Ks. The forward-looking
statements contained in this release are made as of April 10, 2007,
and SumTotal does not assume any obligation to update such statements
to reflect events or circumstances occurring after the date of this
release.

CONTACT: SumTotal Systems
             Press Contact:
             Bill Perry, 614-975-7538
             bperry[at]sumtotalsystems.com
             or
             Investor Contact:
             Gwyn Lauber, 650-934-9594
             glauber[at]sumtotalsystems.com
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