Lloyds TSB is using the SumTotal Enterprise Suite, including the
TotalPerformance module, to drive its Performance Learning Management
System (PLMS) initiative. Performance management at the company, which
includes a balanced scorecard that rates employee performance in
customer service, growth, risk and other areas, had traditionally been
a manual, paper-based process. This made it challenging to ensure
comprehensive distribution and completion of learning activities
across the global workforce. In addition, the manual process made it
difficult to measure results and align employees' goals with the
business goals of their divisions and the enterprise as a whole.
By centralizing and automating the learning and performance
functions, the PLMS gives the company greater visibility into employee
performance ratings across the organization. The system also helps it
more easily identify skills and competency gaps and prescribe learning
to help close those gaps, as well as quickly cascade information
through the organization to the people who need it.
"Lloyds TSB's Talent and Learning organization has to support the
goals of the entire enterprise, as well as the goals of individual
business units. The SumTotal solution is proving to be flexible enough
to meet the requirements of both," said Rob Briggs, Head of PLMS
implementation, Lloyds TSB. "When we were developing the PLMS, we put
together a lot of possible, real-world scenarios for the system. And
SumTotal was the solution that most effectively mirrored our current
processes and organizational structure. We did not have to redesign
our processes to fit the limitations of a software solution, nor did
we have to significantly customize the product to get it to function
the way we needed it to."
In addition to streamlining performance management, SumTotal
enables Lloyds TSB to better address other mission-critical business
goals, such as compliance, by consolidating several different systems
being used across the organization into a single platform.
"Banking regulations in the United Kingdom are now much wider and
apply to everyone across the bank, so having smaller solutions
implemented in different divisions makes it difficult for Lloyds TSB
to show enterprise-wide compliance," said Briggs. "Deploying a single
platform eliminates significant duplication of effort and ensures a
single view of training and compliance results across the
organization." To further centralize employee data, the company will
integrate the SumTotal platform with its Oracle HRMS system.
"We believe more and more large organizations see that
enterprise-wide control of their performance and learning programs has
become a must-have in order to meet the business goals set out by
senior management," said Don Fowler, SumTotal CEO. "Lloyds TSB is
relying on SumTotal's solution to link individual employee learning
paths and job goals to its larger business objectives. In our view,
that's a significant achievement that will ultimately help Lloyds TSB
further separate itself from its competitors."
About Lloyds TSB
Lloyds TSB is a leading UK-based financial services group, which
was created in 1995 following the merger of the TSB Group and the
Lloyds Bank Group. Its businesses provide a wide range of banking and
financial services in the UK and overseas, principally through
branches of the Lloyds TSB Bank and its wholly owned subsidiaries,
Cheltenham & Gloucester and Lloyds TSB Scotland. Lloyds TSB Group's
activities are organised into three businesses: UK Retail Banking,
Insurance and Investments, and Wholesale and International Banking.
For more information about Lloyds TSB, visit www.lloydstsb.com.
About SumTotal Systems, Inc.
SumTotal Systems, Inc. (Nasdaq:SUMT) is the largest provider of
learning and business performance technologies and services. SumTotal
deploys mission-critical solutions that align learning with
organizational and business goals to generate significant bottom-line
results. With more than 17 million users worldwide, SumTotal has
helped accelerate performance and profits for more than 1,500 of the
world's best-known companies and government agencies, including
Accenture, Aetna, Cendant, D&B, DaimlerChrysler, Delta Air Lines,
Harley-Davidson, Microsoft, Novartis, PNC Bank, U.S. Army, U.S. Air
Force, U.S. Navy, U.S. Coast Guard, U.S. Bancorp, United Airlines,
Vodafone, Wachovia and Wyeth. SumTotal has offices throughout the
United States, in London, Paris, Singapore, Sydney, Tokyo, Heidelberg,
Hong Kong and Hyderabad, India. For more information about SumTotal's
products and services, visit www.sumtotalsystems.com.
Safe Harbor Statement/Forward-Looking Statements
Information in this press release contains forward-looking
statements. These statements represent SumTotal Systems' expectations
or beliefs concerning future events and include statements, among
others, regarding SumTotal Systems' new product, SumTotal Enterprise
Suite 7.1. These statements are not historical facts or guarantees of
future performance or events and are based on current expectations,
estimates, beliefs, assumptions, goals and objectives, and involve
known and unknown risks, uncertainties and other factors that may
cause actual results to be materially different from the results
expressed or implied by these statements. Readers of this press
release are cautioned not to place undue reliance on any
forward-looking statements. Additional factors that could cause actual
results to differ include, but are not limited to, (i) unknown errors
or bugs in SumTotal Enterprise Suite 7.1; (ii) inability to fix in a
timely fashion unanticipated bugs, errors or defects that materially
impact the functionality or usability of SumTotal Enterprise Suite
7.1, or unanticipated problems in customer upgrades to SumTotal
Enterprise Suite 7.1 from prior SumTotal products (iii) unexpected
shipment problems or delays of SumTotal Enterprise Suite 7.1; (iv)
customers or partners delaying purchasing or upgrade decisions until
there is widespread market acceptance of SumTotal Enterprise Suite
7.1; (v) the acceptance of SumTotal Enterprise Suite 7.1 and future
product offerings; (vi) the ability to successfully implement SumTotal
Systems' solutions; (vii) the ability to successfully address
technological developments and standards; (viii) the ability to
successfully manage growth, significant current and expected
additional competition, and the need to continue to expand product
distribution and services offerings; and (ix) other events and other
important factors disclosed previously and from time to time in
SumTotal Systems' filings with the Securities and Exchange Commission,
including the annual report for fiscal year 2004 on Form 10-K and its
quarterly reports for the first, second and third quarter of fiscal
year 2005 on Form 10-Q filed August 1, 2005, August 9, 2005, and
November 9, 2005, respectively.
CONTACT: SumTotal Systems, Inc.
Bill Perry, 614-975-7538
bperry[at]sumtotalsystems.com