Human Resources: Sorenson Communications Makes Dramatic Improvements in Human Resource Practices

WESTON, Fla.--(BUSINESS WIRE)--Oct. 3, 2007--Ultimate Software
(Nasdaq:ULTI), a leading provider of end-to-end strategic human
resources, payroll, and talent management solutions, announced today
that its customer Sorenson Communications, the leading provider of
Video Relay Services (VRS) for deaf and hard-of-hearing individuals
who use American Sign Language to communicate, has made significant
improvements in its human resource practices with core UltiPro for
human resources, benefits, and payroll processing and UltiPro Time and
Attendance. They use Ultimate Software's software as a service model,
Intersourcing.

    Prior to UltiPro, Sorenson Communications was relying on an
in-house solution provided by its former parent company. Because the
application did not offer time and attendance functionality,
Sorenson's HR team managed attendance for approximately 2,000
employees manually using paper forms, fax machines, email, and data
entry. Sorenson went 'live' on core UltiPro in 2006 and added UltiPro
Time and Attendance in 2007. Resulting efficiencies have since given
Sorenson's HR team the equivalent of nearly two weeks a month to
devote to other, more strategic activities.

    "UltiPro has taken an activity that used to require 30 to 40 man
hours and reduced it to only a few steps that take minutes. We
previously had to assign two or three temporary workers and several HR
staff members to processing time and attendance every other week,"
said Reed Steiner, controller for Sorenson Communications. "Now, we
don't need to hire temporary help for payroll, and the army of human
resources and payroll associates who were involved in the manual
time-keeping process are freed for other projects. It's been great."

    Using UltiPro Time and Attendance, Sorenson's salaried employees
can use a default time sheet so they do not need to enter the same
information each week as they did before UltiPro. If hours need to be
assigned to a different profit center to accommodate unique
situations, the time sheets can be modified on the spot. Most hourly
employees use UltiPro's biometric clocks for time entry, and all
associates can use the solution to apply for vacation, sick time, and
floating holidays, for additional benefits.

    "We are light years ahead of where we were before UltiPro," said
Steiner. "UltiPro is turning out to be a perfect fit for us. Because
we are a nationwide company with 61 locations, UltiPro's Web features
are a great advantage for us. UltiPro's employee self-service empowers
associates, regardless of state or country, with information available
at their fingertips, while creating efficiencies for our HR team. Many
of our processes have not been electronic, and employees appreciate
that we are trying to cut back on our use of paper and 'go green.' We
plan to make even more processes paperless when we introduce UltiPro
Performance Management to our workforce."

    Accessing UltiPro's functionality over the Internet, Intersourcing
customers can pay on a convenient per-employee, per-month basis.
Businesses rely on Ultimate Software, rather than internal IT
resources, to handle system maintenance, including upgrades.

    "With Intersourcing, we don't have to worry about the timing of
tax upgrades before yearend or depend on internal IT resources.
Comparing it to our former provider when we were initially comparing
vendors, we found Intersourcing was also more affordable," said
Steiner. "Ultimate Software's software-as-a-service alternative was a
perfect choice for us with the right blend of functionality,
technology, and service."

    "We're very pleased to see Sorenson Communications taking
advantage of our UltiPro solutions through Intersourcing for such
significant business process improvement. The combination of UltiPro's
integrated feature-sets, exceptional reporting tools, and
high-performance technology have helped the communications company,
like many other Ultimate Software customers, make a productive
transition from paper to people," Greg Swick, senior vice president of
sales for Ultimate Software.

About Sorenson Communications

Sorenson Communications (www.sorenson.com) is a provider of
industry-leading communications services and products. The company's
offerings include Sorenson Video Relay Service (Sorenson VRS), the
highest-quality video interpreting service; the Sorenson (VP-100(R)
and VP-200(R)) videophones; Sorenson IP Relay (SIPRelay), enabling
text-to-speech relay communication; and Sorenson Video Remote
Interpreting (VRI), a fee-based remote interpreting service.

About Ultimate Software

A leading provider of end-to-end strategic human resources,
payroll, and talent management solutions, Ultimate Software markets
its award-winning UltiPro products as on-demand services through its
software-as-a-service offering, Intersourcing, and as licensed
software. Based in Weston, FL, Ultimate Software employs more than 700
professionals who are focused on developing the highest quality
products and services. Ultimate Software's IT team won a first-place
award for its management of Intersourcing, from the American Business
Awards in 2007, and its customer service team won two first-place
awards for service excellence in 2006, one from the Service & Support
Professionals Association and another from the American Business
Awards. Ultimate Software was named a "Leader" in Forrester Research
Inc.'s 2006 U.S. Midmarket HR solutions Wave ranking and ranked #3 on
the 2006 and 2007 lists of the Best Medium-Sized Companies to Work For
in America by the Great Place to Work Institute. Ultimate Software
customers represent diverse industries and include such organizations
as The Container Store, Elizabeth Arden, The Florida Marlins Baseball
Team, The New York Yankees Baseball Team, Nintendo of America, Ruth's
Chris Steak House, and SkyWest Airlines. More information on Ultimate
Software's products and services can be found at
www.ultimatesoftware.com.

UltiPro and Intersourcing are registered trademarks of The
Ultimate Software Group, Inc. All other trademarks referenced are the
property of their respective owners.