On almost a daily basis, the human resource professionals who work with third-party providers must resolve some sort of problem with that relationship. As a road map through the issues that inevitably arise from outsourcing benefits, the new WorldatWork publication of Strategic Benefits Outsourcing: How-to Series for HR Professionals by Dianna Smith, CCP, CBP, provides a holistic approach to the overall outsourcing process.
(PRWEB) November 16, 2007 -- On almost a daily basis, the human resource professionals who work with third-party providers must resolve some sort of problem with that relationship: lack of communication, miscommunication, lack of clear expectations, errors, conflicts, missed deadlines. The skills to select the right service provider, negotiate a fair contract, implement the benefit program and manage the relationship are essential to an HR practitioner’s repertoire.
As a road map through the issues that inevitably arise from outsourcing benefits, the new WorldatWork publication of Strategic Benefits Outsourcing: How-to Series for HR Professionals by Dianna Smith, CCP, CBP, provides a holistic approach to the overall outsourcing process. Whether outsourcing a pension administration system or a talent acquisition, many things about selecting and managing a vendor relationship are universal, from selection to management.
A 2005 study by Employee Benefit News and Forrester Research found that 67% of employers outsource 401(k) administration, making it the most commonly outsourced benefit process. As this trend continues, a compact primer into the world of outsourcing, to become knowledgeable and nimble in communication and documentation skills, conflict resolution, negotiation, and understanding the financial and budgeting aspects, will prove a useful resource.
Strategic Benefits Outsourcing: How-to Series for HR Professional. Dianna Smith, CCP, CBP. WorldatWork Press. 2007. Softcover. ISBN: 978-57963-1796
$17.95 USD Member ($21.95 nonmember) | e-book: $12.95 USD Member ($15.95 nonmember)
About WorldatWork®
The Total Rewards Association
WorldatWork (www.worldatwork.org) is an association of human resource professionals from FORTUNE 500 and other leading organizations worldwide focused on attracting, motivating and retaining employees.
Founded in 1955, WorldatWork provides practitioners with training and education to effectively design and implement strategies and practices in total rewards, including compensation, benefits, work-life, recognition, and career development. With offices in Scottsdale, Arizona and Washington, D.C., WorldatWork supports its 30,000 members and professionals in 75 countries with thought leadership, publications, research and community. WorldatWork administers certification through the WorldatWork Society of Certified Professionals.
The WorldatWork group of registered marks includes: WorldatWork®, workspan®, Certified Compensation Professional or CCP®, Certified Benefits Professional® or CBP, Global Remuneration Professional or GRP®, Work-Life Certified Professional or WLCP®, WorldatWork Society of Certified Professionals®, and Alliance for Work-Life Progress® or AWLP®.
WorldatWork Journal, WorldatWork Press and Telework Advisory Group are part of the WorldatWork family.
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Website: http://www.worldatwork.org
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