Human Resources: Softscape’s Greatest Strength Is in Talent ManagementSolution, According to Study

Wayland, Mass. – April 3, 2007 – Softscape, the industry
expert in people management technology, today announced
that the company was recognized as the customer
satisfaction leader for the performance management
category in the enterprise segment of the Bersin &
Associates 2007 LMS Customer Satisfaction Study: An
Industry Analysis of the Customer Experience With Learning
Management Systems.

The Bersin & Associates LMS satisfaction study is a
broad-based industry study that analyzes more than 20
different measures of customer satisfaction for 13
learning management system (LMS) solutions. More than 500
system administrators, training managers, and executives
were surveyed about product performance, customer service,
technical support, and additional tools and capabilities.

“Softscape’s overall strength comes from its integrated
talent management solution,” said Josh Bersin, president
and founder of Bersin & Associates, a research and
advisory firm focused on enterprise learning and talent
management research. “It is one of a handful of HR systems
providers that delivers an LMS coupled tightly to an
entire HRM and talent management suite. Softscape’s high
ratings in this study illustrate the company’s success in
tightly integrating learning with performance management.”

The company was also rated an outperformer in the
enterprise segment on ease of use for learners,
integration with internal systems, and content management.

Softscape’s Learning & Development suite, part of the
Softscape Apex™ Human Capital Management (HCM) platform,
provides a robust set of tools for assessing workers,
establishing development targets, and creating specific
plans to reach development goals. As a complement to the
performance review process, workers can be evaluated
through skill assessments, peer reviews, and leadership
potential. Results then are used in development plans to
improve an employee’s current position or prepare him for
future opportunities within the organization.

“Softscape is committed to ensuring our customers achieve
measurable success with real business impact, and our high
level of customer satisfaction is a testament to our
dedication,” said Dave Watkins, chief executive officer,
Softscape. “The Bersin & Associates findings validate this
sentiment, while highlighting the inherent need to link
learning and development to workforce performance.
Softscape continues to innovate in this industry, and we
are honored to be recognized by customers for it.”

For more information on Softscape’s solutions, please
visit http://www.softscape.com. To learn more about Bersin
& Associates and the 2007 LMS Customer Satisfaction Study,
please see http://www.bersin.com.

About Softscape (www.softscape.com)
Softscape is the industry expert in people management,
providing advanced technology and global services to help
organizations better manage their people and their
business. Recognized by leading industry analysts as the
most comprehensive integrated human capital management
platform, Softscape’s award-winning web-based software
enables customers to enhance productivity, improve
effectiveness, facilitate long-term planning, reduce
operational costs, and drive organizational performance.
Softscape’s customers represent Fortune 500/Global 500,
mid-market, and government organizations, including
Seagate, Northrop Grumman, LandAmerica, Medica, the City
of Chicago, and the US Department of Homeland Security.
Softscape is based in Massachusetts with offices in
Chicago, San Francisco, Hartford, Washington D.C., New
York City, London, Bangkok, Hong Kong, Sydney, and
Johannesburg.

The Softscape logo and marks related to Softscape products
are either trademarks or registered trademarks of
Softscape, Inc. Other brand and product names contained
herein may be trademarks or registered trademarks of their
respective holders.

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