Human Resources: Profiles International Finds that Poor Interpersonal and Communication Skills are Among the Top 5

Profiles International a global leader in employment evaluation and human resource management assessment tools, released a report identifying five critical components of management failure.

“Our findings indicate that there are 5 common reasons for management failure,” stated Jim Sirbasku, co-founder and CEO of Profiles International. “One of the findings is that poor interpersonal and communication skills are one of the most prevalent reasons. Our report explores the symptoms of at-risk management and offers remedies and action steps for avoiding derailment.”

When it comes to poor interpersonal and communication skills, there are many symptoms that can be identified in an “at-risk” manager:

• Always seems to be feuding with someone or some group in the organization.
• Has a reputation for being authoritarian, cold, aloof, arrogant, or insensitive.
• Acts as a polarizing force within an organization. Other employees either love her or hate her.
• Avoids direct communication or contact with some or all co‐workers.
• Delivers bad news through e‐mail rather than through direct conversations.
• Exhibits a hostile attitude towards co‐workers who share interdependent goals.
• Becomes the target of subtle or blatant sabotage efforts.

“By gaining a better understanding of the behaviors of an at-risk manager, business leaders will be able to quickly identify specific traits and then the steps necessary to prevent derailment and improve performance,” said Dario Priolo, Managing Director of the Profiles International Research Institute.

The remedies for preventing derailment and improving performance are:
1. Understand the true root cause of the conflict.
2. Understand the management style and motivationof the manager
3. Help the manager understand his own management and communication style.

Download the entire guide: 5 Management Derailers and Remedies for Prevention at http://forms.piibusiness.com/forms/ManagementDerailersReport

About Profiles International, Inc.
Profiles International helps organizations worldwide create high-performing workforces. Through comprehensive employment assessments and innovative talent management solutions, Profiles’ clients gain a competitive advantage by selecting the right people and managing them to their full potential. For more information about Profiles International's suite of human resource management solutions, visit http://www.profilesinternational.com/

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