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Strategic Performance Management (SPM)A whitepaper on Strategic Performance Management (SPM).
9 Critical Reasons to Automate Performance Reviews Discover the time and cost saving benefits of automating your performance management and employee review processes. Download this FREE eGuide today!
Driving Higher Levels of Performance on the Corporate Racetrack: Finish FirstEmployees may find sometimes that their internal motivation runs out of gas or their mental energy gets a flat tire. Karla Brandau shares tips on how to rev your engine and improve your performance.
Counting the Cost of Employee MisunderstandingThe financial cost of an employee misunderstanding can be immense. This IDC and Cognisco whitepaper explains more.
Problem Promotions Charlie Wonderlic takes a look at when promoting a good employee causes more harm than good.
How to Make Effort RewardingTo reward is easy, to improve. . . well, that's the challenge. How do you recognize employees in ways that motivate rather than discourage. Jim Clemmer has more.
Why Don't People Perform?-This question has plagued business leaders and training/HR professionals since the beginning of time.
Promoting People Can Be Disastrous-When bad things happen to good people.
Building and Using Your Creative Intelligence to Improve Your Memory & Motivation-This article is for individuals who would like to improve their creative intelligence.
Using Audience Segmentation and Targeted Strategies to Boost ROI of Performance Management ProgramMarketers know that the key to developing a successful marketing plan is to segment the market, profile each segment and then develop strategies to motivate behavior in the targeted segments. The same is true for developing a successful performance management program. The ITA Group explains.
S.C.O.P.E.You could handle conducting performance evaluations once a year. Then you were told that you were to conduct them every six months. And then every three months. And now they want you to do them every day? No way, you think. But it may not be as bad as you think, especially once you get into the habit of doing them. Here´s where SCOPE comes in handy.
Personal Development PlannerThe Personal Development Planner (PDP) is software available through the UK based company Advanced Personnel Technology Ltd. PDP can move your company into the world of Internet based effective and efficient 360 degree feedback.
Motivational Appraisal of Personal Potential (MAPP)MAPP is a motivational assessment that was created by the International Assessment Network (IAN), a Minnesota-based company. The intent behind MAPP was to provide individuals with tools to help them identify their unique and natural motivations when deciding upon a career, making life choices, and to develop job satisfaction.
The Mentoring Resource KitThe Mentoring Resource Kit is a Guide produced by The Managers´ Mentors, Inc. Developed by Margo Murray with the assistance of Michael McCrary and Katherine Rickel this resource guide incorporates over 40 years of combined professional experience.
How To Empower Employees-Two out of five employees say they don''t have the decision-making authority they need.
Workplace Literacy: Are Your Employees Making the Grade?-More than 20 percent of adults can''t read well enough to complete an application.
Leaders Energize and InspireNew compensation or incentive programs can be inspirational to begin with, but they can wane after time. Jim Clemmer has more.
How to Solve an Attitude ProblemWhat is an attitude? Better yet... what constitutes an attitude problem and how do you deal with it? Performance Management Consultant, Dick Grote sheds some light on the subject.
Steps to Manage AngerAnger is one of the biggest problems we face as human beings. For many of us, anger comes quickly and often, sometimes for unknown reasons. When hijacked by anger, people do harmful, destructive acts.
You Are Your Own Worst Enemy: Taming the Inner CriticWhat is the inner critic? It is the automatic, negative voice in your head that tells you how much of a failure you are, how nobody likes you, how worthless you are, and so on.
Customer Service is Not a Four-Letter WordWhat word pops into your mind about a recent customer service experience? Was it good, or was it bad? Customer service in this country seems to be headed in the same direction as the Titanic. Greg Smith asks, Why?
Their Commitment Might Mean More Than Our InsightLeaders, especially technically trained leaders, often get so enamored with sharing insights aimed at improving the quality of an idea that they forget about the impact these insights might have on their employees’ commitment to execute the idea, writes Marshall Goldsmith.
Performance Reviews and Ratings for C-WorkersYvonne LaRose considers the plausibility of having a regular review for C-level people that is performed by their workers.
Driving Performance Becoming performance driven is about motivating the entire workforce—including all employees, partners, suppliers, agents and others inside and outside the enterprise—to work together to execute the organization’s strateg, writes Mark Stiffler.
New Survey Says Staff Shortages and Consistent Delivery of Customer Service are Biggest ChallengesNew results in the 2006 Annual Customer Survey of Signature Worldwide finds the biggest challenges facing companies trying to expand their business are staffing (finding and retaining good employees) and improving or maintaining current levels of customer service.
Creating Total Talent Management Lifecycle ValueA People Business Network White Paper: Driven by corporate mandates, Human Resources (HR) departments are scrambling to figure out how to avoid becoming marginalized and begin adding strategic value beyond traditional HR employee servicing and transaction processing.
85% of High-Stakes Business Initiatives Fail When Executives Avoid Discussing Five Crucial IssuesNew research from VitalSmarts and The Concours Group reveals often-ignored human elements crucial to execution.
Gaining Deeper Insights on Employee Retention and EngagementThe transition to a knowledge-based, service-oriented economy has raised the importance of human capital, writes Abhay Padgaonkar.
Professional Development for the Performance ProfessionalAttend ISPI's Performance Professional Workshop Series  in a city near you!
Time Management 101Time Management. Â An interesting concept, and a topic that Solutions EAP is asked to present fairly often in a workshop format. Â
Leading at a Higher Level: Establishing an EffectivePerformance Management SystemThis excerpt on Performance Management from Ken Blanchard's new book, Leading at a Higher Level, outlines strategies to get the best from your employees. "Teaching direct reports the answers is what performance coaching is all about."
Managers Give Themselves Rave Reviews; Workers Beg to DifferHudson Survey finds gap in perspectives.
Driving PerformanceBecoming performance driven is about motivating the entire workforce-including all employees, partners, suppliers, agents and others inside and outside the enterprise-to work together to execute the organization´s strategy, writes Mark Stiffler of Synygy.
Are You Ready to Declare Your "Emancipation Procrastination?"When under the gun or with deadlines looming, sometimes the best thing to do is PANIC. Discover the Stress Doc, Mark Gorkin's acronym for "Emancipation Procrastination."
Middle Managers Most Resilient in WorkplaceMiddle managers are the most resilient group in the workplace, according to a study of more than 2,000 employees by PsyMax Solutions, a human capital assessment firm.
Management In Real Life: Real Business PeopleHere we go again. Another diatribe about how the human resource department can become like other, more successful, overhead functions. ´Kind of drives you crazy, doesn´t it? asks Kevin Herring.
Management, Leadership, and Mindset Managers who have a "growth mindset" are committed to their employees´ development, and their own. This is critical for successful managers and leaders, writes Carol S. Dweck.
The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want - SummaryNot enough time to read the latest books? Enjoy these three reviews and catch up on the industry buzz.
The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want - 600 word reviewCompanies must pay attention to their bottom lines, but many companies lose sight of the fact that paying attention to their employees will positively impact their bottom line. Find out more. Read this review.
The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want - 300 word reviewCompanies must pay attention to their bottom lines, but many companies lose sight of the fact that paying attention to their employees will positively impact their bottom line. Find out more. Read this review.
The Enthusiastic Employee: How Companies Profit by Giving Workers What They WantEnjoy this complete review of The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want.
'Do As I Say, Not As I Do' Doesn't Cut It Any MoreToo few managers model what they demand from others, writes Jim Clemmer.
Joan Lloyd's HR Words of Advice: Process ImprovementSince we are a small office, our administrative staff all wear many hats and are assigned daily, weekly and longer-term projects. When we were small enough, I would track these tasks on a status report.
The World of Internal Best Practices"How difficult is it to shop your own business and find out who is doing the job the best and why?" asks Alan Weiss.
Productivity Heats Up During SummerHalf of U.S. Employees Say They Are More Industrious During Warm Weather; from
Tips for Hiring and Managing Gen YGeneration Y, your future employees, are graduating from college right now, polishing up their very short resumes, and beating a path to your door, writes Charlie Wonderlic
Be SpecificPatricia Wheeler writes, very bright contributors must learn to balance their natural analytic tendencies with acknowledging what is already working, already complete, and moving in the desired direction. Â And they must share this knowledge with others....up, down and across their organization. Â
Peer Regression AnalysisPRA methodology is highly effective in recruiting for roles where reaching passive candidates is key, and finding new or previously untapped talent pools is critical, write Shally Steckerl and Rob McIntosh.
Six Steps To Developing A Service CultureNo matter what your business or industry, the key to long-term success is excelling in customer service, writes Ryan Bricker.
The Goals Continuum: Helping, Negotiating, or DirectingManaging people is not always an easy thing to do. Take a look at this example, from Coert Visser and Gwenda Schlundt Bodien.
Reality HR: David Koehn, Ph.D. on Create and Sustain a Learning OrganizationDavid Koehn, Ph.D. has over 30 years´ experience with almost every aspect of human resources. He recently spoke with HR.com´s Aileen MacMillan about his work.
Methodology for Executive DevelopmentA whitepaper paper about how the HR department can creatively develop an employee assessment and development program that will immediately appeal the CEO by identifying those "High Potential Employees"; from Peter Hanik, Pretium.
Performance Management within Project-Centric OrganizationsMany organizations are moving away from traditional working structures and toward project-centric models. Fumiko Kondo writes on overcoming the obstacles to success.
Waiting for Things to GelCEOs and Presidents often mistakenly treat key management personnel like Jell-O. Â They throw newly hired executives into the bowl, stir things up a bit, cool things off when things heat up and wait for things to gel, writes Roberta Chinsky Matuson.
"So, Do We Have Consensus?" Part IThe first installment of two articles on consensus. In the first article Michael Goldman will distinguish between a 'consensus building process' and 'achieving a consensus.'
Reality HR: David Dlouhy and John Long on Employee Profile Plus (EP+) and Crisis ManagementThe U.S. Department of State is the recipient of two 2005 Presidential Quality Awards, one for Employee Profile Plus (EP+), an innovative skills inventory. HR.com's Aileen MacMillan recently spoke with David Dlouhy and John Long on the steps taken that led to the successful implementation of (EP+).
Business "Best Practices" Applied to the Home: A Case StudyWith over 20 years on the job, Kenny Moore found himself wondering: if corporate life benefits from implementing Best Practices might this be true for our home life as well? Â
Elements of Effective PerformanceDiscover the five components necessary for bringing organizational and individual performance together by taking a look at an excerpt from Synygy CEO Mark Stiffler's new book, PERFORMANCE: Creating the Performance-Driven Organization.
Management In Real Life: MoraleIs your workforce cynical and resigned? Do you find yourself carefully orchestrating meetings and communications to share everything positive about the workplace and promote employee enthusiasm and support? Kevin Herring cautions: you may be trying too hard.
Reality HR: Richard Boyatzis, on Competencies and ValuesRichard Boyatzis, Professorof Organizational Behavior and Psychology at Case Western Reserve University recently spoke with HR.com's Performance Managment analyst, Aileen MacMillan on how competencies explain how we perform, and how this should impact Human Capital Management practices.
Question of RespectYou may have heard a version of this story before: the one about delivering a lot of exciting training, yet other executives seem to give no respect. Markku Kauppinen explores how to change this perception.
The Need to Cultivate Minority Executive LeadersIn an interview with Veritude´s Workforce Insights, Sylvia Ann Hewlett, who heads the Center for Work-Life Policy in New York, argues that the double lives that many minority executives lead can and should be changed.
Employee Development: Motivate Employee Participation in Professional Development Opportunities and Improve PerformanceAn individual has to want to develop himself before any employee training and development program can be successful, writes Gayle Lantz.
5 Tips for Getting Real ResultsImplementing results management systems that work, from Renaissance Performance.
IDAHO POWER SELECTS PLATEAU SYSTEMS FOR ENTERPRISE-WIDE PERFORMANCE AND TALENT MANAGEMENTPlateau Powers Competency-Based Talent Management System for Major Electric Utility.
This Too Will PassOne good alternative to the vast array of management styles, James Mittler believes, is consistency.
People PartsPeople are like parts. It is this mechanistic view of human capital that limits the attainment of business goals and objectives not to mention undermines the raw potential resident within every employee, writes Nathan Greeno.
Success Tips: Getting Commitment to the Organization by Dr. Judith BardwickSucess Tips, powered by AthenaOnline, is a short video featuring Dr. Judith Bardwick speaking on building commitment from your employees.
Employee Engagement and Diversity Satisfaction Linkage IdentifiedConsultants and academics alike have long believed there to be a relationship between workplace diversity and employee satisfaction. But, many questions regarding the legitimacy of this relationship have largely remained unanswered; From HRSolutions Inc.
Thought Leaders: Karen Berman on "Financial Intelligence - Knowing What the Numbers Really Mean"Dr. Karen Berman is Founder, President and Co-owner of The Business Literacy Institute. Karen is co-author of Financial Intelligence, a smart no nonsense business finance handbook for managers and recently spoke with HR.com's Leadership analyst, Karen Elmhirst.
Reality HR: Laurel Ditson, VP Baxa Corporation on Improving Performance Management Processes to Increase Top Line RevenueLaurel Ditson is the Vice President of Organizational & Associate Development for Baxa Corporation, and she facilitates the company´s strategic planning. She recently spoke with HR.com's Aileen MacMillan about her role in HR, training and development, and information systems.
How Can Effective Diversity Management Skills Help You Seize Opportunities Towards Greater ProductivFor business leaders and managers, growing diversity represents a huge opportunity to tap into an expanding resource pool that has always been and continues to be the driving force behind successful innovation and growth,writes Joe Santana.
Tips for Defining a Meeting´s PurposeMany of the facilitators I´ve trained over the years have told me that clarifying the purpose can sometimes prove difficult, taking a lot of time and not resulting in the shared understanding that´s vital to move forward effectively, writes Michael Goldman.
PDI Case Study on P.F. Chang's Talent Management ProcessPersonnel Decisions International case study presents an interesting look at P.F. Chang's talent management process. The right talent assessment and management tools help preserve culture - and brand -throughout national expansion
Employee Termination 101If an employee quitting would relieve, rather than upset, you, why is that person still there? asks Don Phin.
How to Effectively Use 360 or Multi Rater Feedback Within Your Performance Management ProcessHR.com´s Aileen MacMillan, explores 360 ° or multi-rater feedback: a process where feedback is requested from one´s peers, subordinates, manager or managers (if involved in a number of projects) along with the completion of a self-assessment.
Reality HR: Ken Barry on the Move on Getting Rid of Performance AppraisalsHR.com's Performance Management analyst, Aileen MacMillan, recently spoke with Ken Barry, the senior vice president of human resources for Homestore Inc.d/b/a Move about the question, Is it possible to get rid of performance appraisals? Ken says,You bet!
Implementing a Performance Management Software Solution: Ensuring Success and User AdoptionDavid Minter, SCI, and HR.com´s Aileen MacMillan discuss how organizations are adopting best practices, but next steps include building in training and providing support to carry out these best practices optimally. Areas requiring additional training include for example: providing coaching and feedback, delivering pay for performance.
Supporting Your Managers to Improve Performance: Providing the Necessary ToolsHR.com´s Aileen MacMillan considers some of the typical day to day demands that a manager must contend with in today´s business environment, steps taken by HR to support its managers and the role of technology.
Making the Move to Identify Competencies-How to go about Selecting a VendorAileen MacMillan, HR.com´s Performance Management analyst scratches the surface of the vast topic of the topic of Competency Management and Identification.
What They Don't Tell You About Being A First-Time ManagerCongratulations! You were appointed to your first management position. You're getting new business cards, a raise and a bigger workstation. Your boss spelled out your new duties, too. It's a cause for celebration! But it's also a cause for caution, warns Tim Rutledge.
Reality HR: Steve Scholl, Allstate, on Building a Performance Management System for a High Performance OrganizationSteve Scholl is the AVP HR Total Compensation at Allstate. He recently spoke with HR.com's Performance Management analyst, Aileen MacMillan about performance management, feedback and flexibility for a high performance organization.
Calling in the WolfDon Phin outlines the steps to take after being 'called in to clean up a big mess'.
The Climate for SuccessWhat leadership alchemy does it take to engage people to dig deeper and reach further quarter after quarter? When employees feel good about coming to work, they perform better write Thomas Wojick and Joshua Freedman.
Leadership Excellence Drives Business Performance: Two Case Studies of Linkage Research2
Unlocking the Human Potential for Public Sector PerformanceInternational Personnel Management Association - Canada (IPMA - Canada) announces the release of the United Nations World Report 2005 on "Unlocking the Human Potential for Public Sector Performance".
What Creates Sustainable, Long-Term Success?Markku Kauppinen asks, Have you defined what behaviors create successful, long-term results for your organization?
Workplace Education to Drive Canada's Talent & CompetitivenessThe Conference Board of Canada´s 2005 International Workplace Education and Learning Conference was held Dec. 1. The focus of this event was on how training and learning can provide new and developing skills to a changing workforce, reports Arupa Tesolin.
CEO Partner Series: EmployeesJames Mittler examines what it will take for US to continue to lead the world - the quality and inventiveness of its employees.
IHRIM - What can an Employee Performance Management Solution provide?EPM solutions claim to improve employee engagement, alignment and productivity. Â This article will explore the functionalities available in EPM solutions today and how they contribute to the aforementioned benefits.
Supporting Your Managers to Improve Performance: Providing the Necessary ToolsThe demands on today's manager are quite significant and tools that provide support to enable managers to carry out their job functions more efficiently and effectively are available.
Reality HR: Augie Schulke on Using Competence Based Management Development to Align People with StrategyAugie is Vice President of Human Resources at DSM Desotech. He recently spoke with Aileen MacMillan, HR.com's Senior Performance Management analyst about the management development process and how emotional intelligence theory is used in that process.
Reality HR Interview with Brenda Hardesty and Andy Pollock of First Franklin on Creating a Culture That Supports Innovation and DisciplineFirst Franklin Financial Corporation is a National City company and has been widely recognized for innovation. Brenda Hardesty, EVP of HR and Andy Pollock, President & CEO of First Franklin Financial Corporation recently spoke with Aileen MacMillan, HR.com's Performance Management analyst on creating a culture that supports innovation and discipline.
Secrets to a Great Holiday SeasonStrategies to de-stress your holiday, and life, from Carol Ross.
Plateau Systems Continues Learning and Performance Management Expansion with New EMEA HeadquartersEuropean Businesses and Organizations Benefit From Greater Access to the Leader in Global-Enterprise Customer Satisfaction
The TrapezeCarol Ross writes about a beautiful metaphore for change:  to be ready for the bar, one  has to let go of the old bar, the one which is currently providing safety.