Human Resources: Organizational Development

Making the Case For Increasing Emotional Intelligence in Your Organization
We’re all familiar with the concept of emotional intelligence by now. But there are still leaders who fail to see the relevance of emotional skills to their organization’s bottom line. In this presentation Dr. Stein will quickly review the origins of emotional intelligence and then show how it has benefited organizations in several areas. These include selecting the right people, developing the right skills in high performing employees, and leadership development.

Paradigm Learning Presents “A Whole New Workforce
In this complimentary webinar on Dec. 8, The New York Times best-selling author Daniel Pink (“A Whole New Mind”),John Hine of ConAgra and Catherine Rezak, co-founder of Paradigm Learning, will share how new learning approaches can harness the right-brain capabilities of your workforce.

Effective Communication Can Drive Employee Engagement, Help Retain Top Performers
Effective Communication Can Drive Employee Engagement, Help Retain Top Performers, According to Watson Wyatt

Modeling the Financial Impact of Increased Promotions in an Economic Recovery
Using data to quantify the potential impact of specific workforce decisions is an essential component of strategic HR management. This is especially critical in a challenging economy, where stronger scrutiny of costs puts greater pressure on HR leaders to responsibly allocate financial resources. At Thrivent Financial for Lutherans, the $6 billion financial services company based in Minneapolis, MN, a short-term salary freeze has prompted investigation into the potential cost impact of the next round of internal promotions. This webcast will outline the steps that Thrivent’s analytics team took to structure its analysis, calculate the financial metrics that were ultimately presented to senior executives, and deliver the results in through a compelling data-driven story.

Sharing an Employer’s Core Values Is Leading Driver to Boost Employee Engagement
Global Study Tracks Key Factors in 15 Countries

Disney’s Approach to Brand Loyalty
Discover how the powerful relationship between experiences and a brand generates superior bottom-line results through greater customer and employee loyalty. Then, learn a few proven techniques used to retain customers for life and identify reliable strategies to deliver more effectively on your organization’s brand. Registration Fees: Standard Fee $149 per person Alumni Fee $99 per person

Disney’s Approach to Inspiring Creativity
This WebCast explores how The Walt Disney Company taps into its workforce for creative solutions and inspiration. Catch a glimpse of how leaders bring together organizational identity, structural systems and a collaborative culture to create a steady flow of ideas that result in innovative products, service and experiences. Registration Fees: Standard Fee $149 per person Alumni Fee $99 per person

Leading Through Turbulent Times
Discover creative ways to retain customers, engage employees, and weather the economic climate of today's business environment. Learn proven, time-tested philosophies that will motivate and inspire you to rise to the challenge of achieving your business goals during these tough times. Registration Fees: Standard Fee $149 per person Alumni Fee $99 per person

Respect For Employee Role Is Key To Engagement
Senior management respect for worker contribution has been found to be the top leadership factor promoting engagement, according to a global survey of 28,000 employees in 15 countries by Right Management.

Disney’s Approach to Leadership Excellence
Explore some strategies and methods for improving team results through exceptional and storytelling leadership, because without strong leadership, organizations will not grow or succeed. Learn how proven leadership philosophies used to exhibit the values and behaviors generate results – period. Registration Fees: Standard Fee $149 per person Alumni Fee $99 per person

Disney’s Approach to Leadership Excellence
Explore some strategies and methods for improving team results through exceptional and storytelling leadership, because without strong leadership, organizations will not grow or succeed. Learn how proven leadership philosophies used to exhibit the values and behaviors generate results – period. Registration Fees: Standard Fee $149 per person Alumni Fee $99 per person

Disney’s Approach to People Management
Benchmark a few key aspects of the Disney corporate culture, which is driven by inspired employee pride and ownership. This WebCast will highlight proven techniques used to select, train, retain, and communicate with employees that will sustain a supportive and interactive culture. Registration Fees: Standard Fee $149 per person Alumni Fee $99 per person

Disney’s Approach to Quality Service
This Webcast showcases how Disney is able to understand the psychographics and demographics of Guests’ needs, using a sound service infrastructure, ongoing research, and quality service standards that exceed Guests’ expectations. Listen to some ways to discover how attention to detail creates a consistent, world-class service environment for both employees and consumers. Registration Fees: Standard Fee $149 per person Alumni Fee $99 per person

Disney’s Approach to Quality Service
This Webcast showcases how Disney is able to understand the psychographics and demographics of Guests’ needs, using a sound service infrastructure, ongoing research, and quality service standards that exceed Guests’ expectations. Listen to some ways to discover how attention to detail creates a consistent, world-class service environment for both employees and consumers. Registration Fees: Standard Fee $149 per person Alumni Fee $99 per person

High Performance Organization Structures and Characteristics
The search for an ideal or perfect structure is about as futile as trying to find the ideal canned improvement process to drop on the organization (or ourselves).

PAY-FOR-PREVENTION™: An Emerging Health and Productivity Paradigm
In response, innovative organizations are successfully implementing a new prevention-based approach to employee health and productivity.

Celebrating Halloween in a Diverse Workplace
Allowing your employees to celebrate Halloween can be a fun experience and a great way to promote motivation and engagement. If you don’t plan ahead, however, you could be in for some scary results.

Critical Decisions in Launching a Workforce Analytics Program
Demonstrated success in human capital measurement and analytics enables more precise understanding of how the workforce contributes to business success. However, several challenges must be overcome if HR is to lay a proper foundation for a data-driven decision-making. Firstly, HR staff will be expected to develop workforce analytics and understanding business fundamentals. Secondly, new analysts need to get the “reps” required for developing an analytics competency. And thirdly, organizations must decide which human capital issues possess the greatest opportunity for analysis and impact. Without proper attention to rollout planning, organizations can suffer from reluctance, resistance, and rejection. As such, during this webinar, Mick will share his perspective on six critical questions to answer when preparing to launch a workforce analytics program.

Your Next Move: How Great Executives Navigate Major Career Transitions
Leadership-transition guru and bestselling author of Your Next Move and The First 90 Days Michael Watkins shows how you can survive and thrive in all the major transitions you will face during your career, including promotion, on-boarding into a new organization, and making an international move. With real-life examples and case studies, he illustrates the defining hurdles associated with each type of transition. He also explores how organizations can build systems that accelerate everyone experiencing transitions into new roles.

“Your Recruiters are doing WHAT?”
During this downturn, it’s likely your recruiting load has dropped substantially. Even though your recruiters are being inundated with applicants, you know they are working as hard as ever just to find the truly qualified ones. But if your overall hiring volume is down, top leadership usually sees you as "less busy" --- which puts you at risk. If your response is to hunker down and keep a low profile, you will probably become a target for further cost reduction.

IS HEALTHCARE JUST AS UNFIT AS SOCIETY?
To meet the extraordinary challenges that healthcare organizations are facing today, it is important to understand the correlation between the choices of employees personal habits (lifestyle, disciplines and behavior) and the impact they have on a consistent performance – in both life and business outcomes.

Toyota For All! - Applying the “Toyota Culture” to Your Organization
Smart companies are taking advantage of the current slowdown and implementing Toyota’s highly successful selection and people management strategies. Whether you are in manufacturing, healthcare, or banking, the Toyota Culture is transforming companies everywhere. Join Michael Hoseus, co-author of the bestselling book, “Toyota Culture” and Kevin Klinvex, co-author of the highly acclaimed, “Hiring Great People” to learn how your industry can apply talent best practices from arguably, the most successful automotive company in history. Toyota’s first priority is to hire the right talent through a process called Multi-level Assessment. Toyota then purposefully uses every opportunity to create a high performance culture. In this webinar you will learn how Toyota selects, develops and manages talent. You will also learn how these world-class programs can be applied in your organization.

The State of Performance Management: A Practitioner’s View
Employee performance management can play a major role in determining the success or failure of any business endeavor, yet for many organizations, there’s room for improvement. · 23% of organizations define and adjust employee goals dynamically throughout the year, but nearly half wait until performance review time to do so. · 66% admit an inability to realign employee goals to corporate goals as they change throughout the year. · Only 11% of organizations subscribe to the performance management best practice of providing ongoing performance feedback and measurement against goals. With so much at stake – particularly during the slow road to economic recovery – organizations need to make talent management a priority. We recently teamed-up with the Human Capital Institute to conduct a survey of HR practitioners and identify current talent management trends. Nearly 700 individuals participated and now we would like to share those results with you.

Making Onboarding Work
Enjoy this whitepaper on Onboarding courtesy of Kaiser Associates.

AN INSIDE-OUT JOB
It's always easy to write or speak about "them." But what about us? Do we have our act together?

Building a WOW! Recognition Culture
Today’s businesses place increasing demands on their employees in order to meet the challenges of today’s economy. Give employees what they need to engage and excel. Learn how to positively impact morale and your bottom line by developing a WOW! Recognition Culture in your business. This webinar provides practical tips and budget-conscious strategies.

Meeting the OD Skills Challenge
The need for OD capabilities is accelerating in organizations, yet internal OD expertise is often limited to a small number of overburdened HR/OD professionals. This session will explore how organizations are responding to this OD capabilities gap. It will highlight critical success factors and best practices to maximize the contribution of internal OD experts and develop the OD capabilities of other HR professionals and business leaders.

Employee Confidence: Q309 Update
Employee Confidence is an action-focused, performance oriented construct that can be used to forecast and enhance the success of the organization by measuring key components of the workplace environment and the individual employee within that environment. This webcast will provide the latest information on the levels of Employee Confidence across USA, UK, China, Russia, India, Brazil, France, Spain, Italy, Japan, Canada, and Germany, the 12 largest economies in the world. Furthermore, this webinar will feature analyses that also examine the US employee confidence by state, industry, and job type.

Globoforce and Intuit to Present at 2009 HR Technology Conference & Exposition
Globoforce and Intuit to Showcase How Strategic Recognition Positively Impacts Employee Engagement at 2009 HR Technology Conference Presentation Underscores the Effect of Intuit’s ‘Spotlight’ Recognition Program on Employee Performance, Particularly in Tough Economic Times

Applied Critical Thinking: A 3-Phase Approach to Developing Problem Solvers & Efficient Thinkers
If you’re not developing your employees’ ability to apply critical thinking skills, then you’re missing a huge opportunity. Improved critical thinking skills lead to more effective problem-solving, well-reasoned decisions, improved strategic thinking, and better planning and implementation in your organization. We’ll show that critical thinking is definitely a skill to be developed - one that reaps huge benefits when applied to specific organizational challenges.

Making Performance-Based Learning a Reality in Your Organization
Fully integrating learning management with performance management provides greater potential for organizations to drive even higher levels of performance, better utilization of training resources, and new levels of employee engagement and business impact. Join this webinar to discover new best-practices for integrating learning with performance. You’ll hear from an HR leader who will share lessons learned on the path to his organization’s current performance based learning success, and can now this approach can help HR, OD teams, line managers and employees realize powerful benefits.

Are you ready for the Bounce? Strategies for getting the jump on your competition
How prepared are you for the economic rebound? Employees and their families have experienced personal, financial and emotional challenges due to the recession. Months of anxiety about job security has seen friends, neighbours and family members lose their jobs and possibly homes. Managers have been impacted from all sides and employees are working longer hours and carrying heavier workloads. According to Darryl Connor, “Managing at the Speed of Change”, In a fast-paced, continually shifting environment, resilience to change is often the single-most important factor distinguishing those who succeed from those who fail.

Learn how to apply “Lean Management Principles” to optimize your HCM Delivery Model
The purpose of this webinar is to help HR, IT and Operations senior-level managers understand how to apply lean management principles to eliminate non-value added processes and improve efficiencies to optimize HCM systems and the service delivery model. Participants will learn how lean concepts (creating more value with less work) can be used to effectively integrate people, process, and information technology to efficiently support the workforce and make the most of the organization’s investment in HCM technology.

20 Questions: Teaching Emerging Leaders and HiPOs to Think Beyond Today
Got leaders who are stuck in daily functional problems? Are your HiPO’s fixated on their current team and a singular agenda? Is your organization held back by leadership that is unable to think, be or act strategically? If this describes your organization, you’re not alone. Join us to learn how executives and leadership development professionals can raise the level of engagement, increase strategic thinking and improve the overall decision making of your company’s future leadership.

Kenexa Research Institute’s WorkTrends?
Report Features Methodology for Improving Performance Excellence and Employee Engagement

The Shift - Summary
Not enough time to read the latest books? Enjoy this review of "The Shift" and catch up on the industry buzz.

Recruiting Millennial Workers into Health Care Careers
Attracting and retaining the Millennial generational group into health care careers will require organizations to rethink their traditional recruitment and retention strategies. Join us for a discussion of what makes the Millennial generation unique.

The Four Pillars of Succession Planning
You may already have much of what you need to ensure your company has strong talent and leadership going forward! Join us as we reveal the basic tenets of an effective Succession Management Program. We look forward to talking with you!

Integrated Talent Management—a Holistic Approach to Strategy and Business Value
In this session, talent strategy expert Ed Newman will dissect the mechanics of talent operations, from workforce planning to talent acquisition and performance management. He will explore the role of each in providing value to the business, and, most importantly, how they work together as part of a profitable, holistic talent strategy.

Insight from the Experts: Best Practices for Integrated Talent Management
You should attend this webinar if:

You want to take a more strategic approach to managing talent
You want to identify, develop, and retain your best and brightest
You need to make rapid, well-informed decisions about your workforce

As an HR leader, you want to define success profiles for each position within your company. You want to know what good looks like. But knowing what makes a successful candidate or employee is only the beginning. You want to use your competency profile to inform all HR disciplines -- including recruiting, performance management, and learning and development -- so you and your company truly begin to realize a competitive advantage from your integrated talent management strategies.

HR Metrics That Matter
Join us on Wednesday, October 22nd from 3 to 4 pm Eastern time to learn what HR metrics are imperative to the senior leadership of an organization. Ward Christman, Senior HRsmart Consultant, will discuss how using decision support systems powered by HR technology can unlock talent that drives employee engagement and productivity and impacts bottom line financial results.

eDigitalResearch Helps HR teams To Enhance Employer-Employee Engagement
eDigitalResearch has today announced the launch of eDigitalHR, a range of research, insight and internal communications tools that will help resource-constrained HR teams to better engage their employees to enhance satisfaction, loyalty and business productivity.

Modern Survey Asks: Has the Economic Recession Made Employees More Appreciative?
Employee Engagement Levels Rebound to Pre-Recession Levels, Suggesting a Fundamental Change in the Psychology of the American Worker

The ROI of Predicting Sales & Service Performance: A Case Study from British Telecom
As one of the largest telecommunications companies in the world, British Telecom realizes that in order to continue to grow as an organization, it is critical for them to continue to leverage the best talent available. Towards this end, BT has partnered with Select International on several projects using comprehensive assessment programs to investigate sales and service performance. The results of these projects have provided BT with tremendous return on investment. During this informative webcast, the presenters will discuss three case studies from the work between BT and Select, which highlight the impact of using assessment for sales and service positions on the organization’s bottom line.

From Phase of Life to Way of Life
"The fatal metaphor of progress, which means leaving things behind us, has utterly obscured the real idea of growth, which means leaving things inside us." — G. K. Chesterton, British author, Fancies Versus Fads

Organizational Culture: What story is your company telling?
This presentation will help participants discover, measure and shape the culture of their organization.

Measuring the Financial Impact of Workforce Planning
The success of workforce planning often comes down to three factors: -Organizational support for key stakeholders -Clear opportunities for improved talent recruitment and retention -Gap-closing initiatives that have a measurable financial impact Over the last several years, Greater Baltimore Medical Center, a community hospital located in Towson, Maryland, has implemented a workforce planning process to address short- and long-term shortages in Registered Nurses. Through a rigorous workforce planning methodology, the organization identified critical workforce risks, designed launched several new recruitment and retention initiatives, and obtained impressive financial and workforce results. This webcast will look at how one organization has instituted a business-driven workforce planning process that has achieved dramatic results.

TRENDS IMPACTING THE FUTURE OF HR
Are you planning ahead for what's coming your way?

Driving Success Through Performance Excellence and Employee Engagement
Dr. Jack Wiley will present Kenexa’s new High Performance-Engagement Model (HPEM). This model is used as a method for improving organizational performance and employee engagement in tough times, as well as in times of higher demand and economic growth. The HPEM gives clear guidance for leaders on which organizational levers to pull in order to get the most from their workforce. Utilizing the WorkTrends™ database, he will share where employees report strengths and opportunities for improvement in both performance and engagement.

Talent Management in Challenging Economic Times: Influence on Employees’ Experiences and Attitudes
Organizations that have continued to focus on employee development, even in the face of these difficult times, have realized a return on investment. Analyses showing the influence of talent management practices on employee attitudes and performance will be presented along with implications for implementing these practices. A talent management culture was determined based on an organization’s propensity to engage in certain activities with their employees. Comparisons among employees who have different experiences will be shared along with data showing the influence that talent management initiatives can have on an organization and its employees.

WorkForce Software Reports Strong Growth in 1st and 2nd Quarters
Adds New VP of Software Development and Increases Staff by 25-Percent

STRATEGIC WORKFORCE PLANNING ENABLES SMARTER HR DECISIONS
The Conference Board Highlights Four Businesses That Got it Right

Louisiana State University System "Geauxs" With Gilsbar for FSA Administration
Louisiana State University System selects Gilsbar, Inc. for administration of its Flexible Spending Account Administration Services

Challenging Economic Times and the Employee Experience: Understanding the Influence of Uncertainty
Organizations have faced many changes over the past 18-24 months that have compromised the employee experience. This presentation will cover the recent trends in employee engagement, employee confidence, leadership perceptions and talent management initiatives. Furthermore, Dr. Herman will present suggestions on how to leverage these trends to positively impact the employee experience.

You Just Hired Jack the Ripper
Change management and performance turnaround expert Kevin Herring makes the case for including values as an essential component for selecting new employees in this month's Management In Real Life column.

Knowing Your Talent Ecosystem. New Innovations Helping To Streamline Your Strategic HR Functions
Zapoint and ArchPoint have teamed up helping customers manage and transform their human capital into a true competitive advantage. During this webcast you will hear from executives from both companies on how their joint approach is helping companies like yourself – quickly identify skill and competency gaps, build targeted employee development programs, guide more effective recruiting efforts, implement effective performance management, and establish a blueprint for an ongoing succession planning framework.

Joan Lloyd’s HR Words of Advice: Loss of Trust – Our Leadership Team Lied About Downsizing
What do you do when your CEO says that no one in your department would be let go during downsizing and then a month later the department is trimmed and people are laid off? Is it a court case? Joan Lloyd shares her thoughts.

HR Solutions, Inc. Introduces PEER: A New Solution for Personal Job Engagement
HR Solutions, Inc. www.hrsolutionsinc.com , a leader in Employee Engagement Survey instruments and Human Capital management consulting has created PEER™, the Personal Employee Engagement Report. The only tool of its kind in the industry, PEER™ provides employees with the opportunity to understand their own level of workplace Engagement (Actively Engaged, Ambivalent, or Disengaged) and provides best practice recommendations for improvement, thereby creating a more satisfying and productive professional experience.

Organizational Change Management Approach of the Year Awarded to VitalSmarts
Bestselling authors receive the Beckhard Memorial Prize by MIT Sloan Management Review

No Such Thing as Neutral: Leveraging Every Interaction to Maximize Motivation, Influence and Trust
In life and business “neutral” doesn’t exist. No matter what we do or say, we impact a person, a system or an outcome. This presentation will explore the ways you can move past assumptions of being neutral and unbiased to leverage your natural abilities to exponentially increase influence, motivation and the foundation for every relationship, trust.

Employee Confidence: Q209 Update
Employee Confidence is an action-focused, performance oriented construct that can be used to forecast and enhance the success of the organization by measuring key components of the workplace environment and the individual employee within that environment. This webcast will provide the latest information on the levels of Employee Confidence across USA, UK, China, Russia, India, Brazil, France, Spain, Italy, Japan, Canada, and Germany, the 12 largest economies in the world.

Are You Up-To-Date with the Latest Veteran Changes?
If your organization has contracts or subcontracts with the federal government, to maintain those contracts, your organization is required to keep up-to-date with the regulatory requirements for veterans. Annual reports are required to be filed to the Veterans Employment and Training Services (VETS) and you are required to proactively recruit qualified veterans for employment at your facilities.

Engagement Since the Recession: Case of the Disengaged
It comes as no surprise that over the course of the recession, the amount of Engaged Employees has increased, as exerting extra effort and showing commitment at work have become vital to protecting one’s own job security. It does come as interesting, though, that, according to HR Solutions’ research, the number of Disengaged Employees has decreased by the exact same amount as the increase in Engaged Employees, while the number of Ambivalent Employees remains unchanged.

Innovations International Launches Its Online Fortune 500 Diversity Training Tool
The interactive course valued at $4,000 is available for free, online, for a limited time.

Morehead Webinar to Discuss Effective Use of Survey Data for Leadership Development
Research reveals that a common set of key drivers influence leadership commitment across the organization at all levels.

HRN Acquires Koker Goodwin & Associates to Solidify Position as HR Compensation
HRN Acquires Koker Goodwin & Associates to Solidify Position as HR Compensation and Performance Management Leader

HRN Acquires Koker Goodwin & Associates to Solidify Position
HRN Acquires Koker Goodwin & Associates to Solidify Position as HR Compensation and Performance Management Leader

Eight Ways to Engage Employees and Power-Up Performance During a Recession
Employee engagement is important at the best of times, but during a recession it is imperative. Roxanne Emmerich explains it doesn't take dollars to get employees involved in their organization.

5 Tips for Amazing Webinars and Web Meetings
Most professionals have no idea how to run effective and engaging on-line meetings. Mike Song, Tim Burress, and Vicki Halsey share their tips for successful on-line meetings.

10 Workplace Motivation Commandments That All Leaders MUST Follow
Unmotivated employees have rightly been called "the black holes of the business universe." How can you help your employees find motivation? Roxanne Emmerich has some answers.

You Don’t Need New People, You Need a New Future
A future goes beyond a strategy or vision, and is a palpable expression of what people are committed to creating. Steve Zaffron and Dave Logan share more.

The Post-Metro Malaise: Strategic Steps for Managing Post-Trauma Aftershocks
In the aftermath of the Metro tragedy in Washington, DC, the Stress Doctor, Mark Gorkin shares these strategic tips for managing the emotional aftershocks. He explains how to help a community heal.

How To Engage Employees With Technology Based Change
How do you communicate change? Intranets and email updates may seem sufficient when attempting to engage employees in technology based change, but is it enough? Marcia Xenitelis shares more.

Change Checkpoints and Improvement Milestones
Many paths lead to higher performance. By using change checkpoints and improvement milestones we can chart our path's success as we blaze our own trail toward ever-higher performance levels. Jim Clemmer explains more.

Novations and Linkage Partner to Develop Benchmark Diversity and Inclusion Research
The Changing Face of Diversity and Inclusion Study Highlights Best-in-Class Practices from Leading Organizations

Preparing for the Recovery: Having the Right Players on Board
Are you ready for the economic recovery? Workforces have been decimated as a result of the downturn. Think about your current organization: what is the size of your workforce today as compared to two years ago? As the recovery progresses, businesses will return to expansion mode. Companies who acquire and possess superior talent will outpace their competition. It is imperative to have the best players on your team in order to stimulate your business. Please join us, along with your industry expert peers, as we discuss how to identify gaps in your workforce and introduce plans to fill those gaps with an optimally productive and impactful team.

Be a Hero in your company! Show how Talent Management, Happiness and the bottom line go together!
Studies have proven that happy employees are more productive and will positively affect the bottom line. What can you do as far as Learning and Talent Management to fully engage your employees?

Employee Knowledge Strategies: From Recruitment to Retirement
In the current knowledge-driven economy, organizations must know how to develop and implement knowledge-based strategies. This means knowing how to apply knowledge management (KM) concepts to your talent management strategy to drive measurable business results. HR can harness the power of KM to help achieve results.

Avilar Partners with SmartPixels Learning Inc. to Deliver Turnkey Online Training Solutions
Avilar Technologies Inc. is proud to announce its new partnership with SmartPixels Learning Inc. located in Richmond, British Columbia, Canada to deliver online training and development solutions to companies in the Northwestern United States and Western regions of Canada. SmartPixels Learning Inc. has developed eLearning courses and training content for organizations that use Avilar’s web-based learning management system, WebMentor LMS, for employee training and development programs.

Avilar Introduces Competency Management WebShops: Live, Web-Based Training Sessions
Avilar is proud to introduce a new series of live, web-based workshops focused on helping organizational leaders solve critical talent management challenges using a competency-based approach. From succession planning to performance improvement to aligning workforces with organizational goals, competency management provides a solid approach to human capital management.

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently - 600 Word Review
If Disney Ran Your Hospital describes how Disney's training focuses on individual customer needs and wants, and how their principles can be applied in a hospital setting. Disney is more concerned with customer loyalty than they are with customer satisfaction. Find out more. Read this review.

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently - 300 Word Review
If Disney Ran Your Hospital describes how Disney's training focuses on individual customer needs and wants, and how their principles can be applied in a hospital setting. Disney is more concerned with customer loyalty than they are with customer satisfaction. Find out more. Read this review.

If Disney Ran Your Hospital: 9 ½ Things You Would Do Differently - Summary
Not enough time to read the latest books? Enjoy this review of If Disney Ran Your Hospital: 9 ½ Things You Would Do Differently and catch up on the industry buzz.

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
Enjoy this complete review of If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently.

How to Choose the Best eLearning Vendor
With the uncertain economic environment, many organizations are challenged by having to align shrinking budgets with their training and development needs. While professional development remains an essential part of organizational health, it can be costly, too. Despite the economic crisis, or perhaps because of it, chief learning officers are looking for a better cost-savings approach to learning. The virtual classroom and other e-learning opportunities provide just the solution.

Six Steps to Communicating Workforce Analytics
The importance of effectively communicating workforce data (metrics, analytics, etc) is driven by three assumptions:
1. Business leaders possess finite blocks of time for reviewing workforce data
2. The workforce analytics process must include consideration of how the results are to be communicated
3. Data alone is not sufficient; HR must present a compelling story connects the audience to the issues, metrics, and next steps
As such, this webcast will outline tips, lessons learned, and case studies in delivering high-quality workforce analytics presentations.

Change Management and Employee Communication Strategies
When making changes in your company do you communicate change by sending out information bulletins to employees? Do you update an intranet site? As Marcia Xenitelis explains, your efforts are not focused on communication.

Employee Free Choice Act: An Opportunity for Employers to Choose their Future
The proposed Employee Free Choice Act (EFCA) before Congress is making many employers feel threatened they could be bargaining with unions instead of dealing directly with their employees. Instead of focusing on whether the law is going to pass – which it will, in some form – you need to be paying attention to the real issue: How are you treating your employees every day? The fact is, union representation holds little attraction to employees who feel respected, valued, trusted, challenged, and recognized for their contributions. Based on these sample criteria, how would your employees rate their experience in your workplace?

Ten Ways to Create an Employee-centered Workplace
An employee-centered workplace is one in which all individuals, programs, processes, and systems are focused on helping employees become fully successful. Individuals who feel valued will provide excellent products and service, which will result in the achievement of organizational goals. In such an environment, everyone wins: workers, management, customers, vendors, and other stakeholders.

Belén Bradley has joined Buck Consultants as Director
Belén Bradley has joined Buck Consultants as a Director in the firm's Los Angeles office.

Employees of Children’s Hospitals Just as Stressed but More Satisfied
Survey results illustrate that although employees of children's hospitals rate "Job Stress" at the same level as the national healthcare norm, they have greater job satisfaction.

Green to Gold - 600 Word Review
Green to Gold identifies three main reasons for adding the environmental lens to core strategy: the potential for upside benefits, the management of downside risks, and a values-based concern for environmental stewardship. Green to Gold highlights the key strategies, tactics, and tools that are needed to establish an environmentally based competitive advantage. Find out more. Read this review!

Green to Gold - 300 Word Review
Green to Gold identifies three main reasons for adding the environmental lens to core strategy: the potential for upside benefits, the management of downside risks, and a values-based concern for environmental stewardship. Green to Gold highlights the key strategies, tactics, and tools that are needed to establish an environmentally based competitive advantage. Find out more. Read this review!

Green to Gold - Summary
Not enough time to read the latest books? Enjoy this review of Green to Gold: How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage and catch up on the industry buzz.

Green to Gold
Enjoy this complete review of Green to Gold: How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage.

Infohrm Announces Co-Sponsorship of the Pepperdine University 2009 Symposium on Workforce Planning
Will Facilitate Several Breakout Sessions for Senior Executives on Solving Today’s Most Pressing Talent Management Challenges

Keeping Up in a Down Economy: What the Best Companies do to get Results in Tough Times
Most employees today feel overworked and underappreciated. During tough and challenging times when we are asking them to do even more with less, they report feeling even more stressed and fearful than ever before. To keep them from becoming myopic and instead consistently focused on the guests and opportunities at hand, management needs to especially be proactive and positive in difficult times. Dr. Bob Nelson will discuss his research and experience as to how recognition can make a practical difference during tight and recessionary times—even with little time, resources or budget. This session will use current and practical examples of what today’s organizations are doing to keep employees focused and positive in ways that can help the organization to emerge stronger from difficult economic times.

Kenexa(R) Unveils Its New Brand and the Formula for Multiplying Business Success
Company Crystallizes the Expression of Its Unified Solutions Through Its New Brand Foundation -- i X e = s(TM)

Re-think, Re-invent, and Re-ignite Your Workforce
In today’s buyers market for hiring what are the prevailing workforce trends in the restaurant industry. We will cover best practices to re-ignite your workforce, how to strengthen your existing team and the hiring practices that you should be implementing right now.

The Contrarian Effect - 600 Word Review
The Contrarian Effect demonstrates why it is more effective to take the opposite, or contrarian, approach when trying to reach customers, win sales and earn market shares. Find out more. Read this review.