The Stress Doc''s Tips for Managing Fear in Tension-Filled Times-The Stress Doc shares some tips and strategies for maintaining a sense of control, humor and grace in these trying times.
Positional Bargaining: Losing Your Nose at the Grindstone -Bargaining is an important issue for human resource managers. It appears, first and foremost, as the central issue of industrial relations, but bargaining also occurs in other situations.
Reality HR with Pam Bilbrey-Rising To the Top: Competition Drives Baptist Health Care to Transform Their Business Practices
HR Retention and Morale-In prosperous economic times, businesses look for ways to retain employees. When the economy is less robust, discussions about employee retention give way to brainstorming how to best "squeeze" more work out of fewer employees.
Capitalize on the Power of Suggestion-In today´s competitive environment, a company´s ability to reduce costs, increase efficiency, and continuously innovate is vital to its success.
ON-LINE COMPETENCY IDENTIFICATION & ASSESSMENTWith Janus, HRD Press makes it cost effective to offer the benefits of competency assessment to your entire organization!
Janus, the new online tool that enables individuals and teams to:
Select the key competencies for their job role, and
automatically generate an assessment in self only,
180, or 360 mode.
Participants take this assessment and immediately receive
a comprehensive feedback report detailing their strengths,
developmental needs, and improvement suggestions.
Organizations are using Janus for: performance management, team alignment,
change initiatives, and needs analysis.
Telltale Signs: Communication BarriersAn overview of how to communicate more effectively. Includes resources.
Is There a Schemer In Your Midst?-How can you deal with these people without turning into a schemer yourself? Here are some tips.
Using Intuition to Make Management Decisions-When intuition is included as a functional management skill-set, a managers´ direction is clearer, more focused and intentional, and arises from an alert, conscious and inquiring mind.
Defining a Generation: Tips for Uniting Our Multi-Generational Workforce-Our American workplace has become a playing field of competing viewpoints and values as four generations -- Silents, Baby Boomers, GenXers and Echo-Boomers -- share the same workspace.
How to Work With a Pessimist - Before You Become One-Does your workplace have its very own Eeyore? Here are some tips to help you out with that pessimistic co-worker.
Got a Know-It-All Colleague? Here are 7 Respectful Responses-Some tips at keeping a know-it-all at bay.
Top Tips for Activating Your Alumni-As with reaching out to any population with broad interests, alumni involvement requires a tailored marketing strategy.
Can You Work and Still Have a Life?-Can you work and still have a life? Two out of five employees say, "NO!"
Civility At Work-Twenty ways to build a kinder workplace.
Diversity in the Workplace: Take Aim at the Right TargetThe limited degree of progress associated with diversity in the workplace should point us toward an essential question: are we taking aim at the correct target?
Successful Employee Orientation (Part 3)-The last in a series of three, this article discusses strategies for assimilating new employees to their specific department and job.
Successful Employee Orientation (Part 2)-The second in a series of three, this article provides guidelines for conducting an effective corporate-level orientation.
Reality HR: Tom Lucas, Adecco, on Successful MergersHR.com spoke to Tom Lucas about the successful merger between Adecco and Olsten.
OD Diagnostic Tools-An overview of some of the most important OD diagnostic tools and vendors.
Satellite Broadband Can Be Key Resource For Managers Facing Distributed Workforce Challenges-Among the challenges faced by IT and HR managers is facilitating teleworking - the delivery of secure, efficient, reliable network connectivity to a distributed workforce.
Reality HR with Debra Capolarello-Terri Joosten spoke with Debra Capolarello, Senior VP of HR and Chief Learning Officer at MetLife about how it connects vision with learning.
Advice On Dressing For The Virtual World-A few tips on how to dress so you don´t stand out during video conference calls.
The Tyranny of the Urgent Can Cause Priority OverloadJim Clemmer discusses how we should distinguish the important from the urgent tasks.
Study Identifies Five Core Diversity Issues to Be Examined-Companies are frequently caught unaware by bias-related litigation because senior management didn´t know what to be looking out for.
Minimize Employee Issues by Creating a Positive Work Environment-In a positive work environment, employees feel more important, enjoy their work and feel better about the contributions they are making to the organization.
Many Misconceptions About Diversity Programs-Many employees harbor misconceptions that impede the effectiveness of corporate diversity programs.
Book Review: Tales from the Playing Field: A New Strategy for Business Management Coaching-To read Tales from the Playing Field: A New Strategy for Business Management Coaching is to only scratch the surface of all that it offers you.
Heinekin Makes Use of DiversityThis world famous company utilized the practices of Bernard Hodes'' new free Diversity newsletter and came out a winner.
Bernard Hodes Diversity NewsletterThis is a pdf file that illustrates what the free newsletter looks like.
Top-Ten Things Businesses Need to Do for 2002-Success in 2002 will hinge on being decisive, nimble and willing to make constant course corrections. Here''s a top ten list for a successful business.
Best of OD 2001-Here are a few of our favorite Organizational Development articles from 2001.
How Do You Access and Assess Intangible Human-Resource Assets?-This article outlines the process of measuring and assessing human resource intangibles called meta-enablers. In the context of a case study, the article describes how to select a target population, define a representative sample, and formulate indexes to be measured and tracked over the long term. It concludes with comments on the interview and questionnaire process used to collect and score the data.
Performance Management: Are We Failing the People Who Matter Most?Performance management has become the orthodoxy, but like most things that become standard practice, it´s worth standing back and asking whether performance management is fulfilling the promises made around it.
DDI Insight: What Senior Leaders Do: The Nine Roles Of Senior Strategic LeadershipThere is perhaps no professional transition more challenging or difficult than the move from the operational to the strategic level of an organization. Here''s an overview of the nine roles required of successful senior strategic leaders.
AlignmentConsultants preach the virtues of alignment. What is it?
Book Review: Digital Game-Based LearningMarc Prensky provides readers with enough information to build their own training game in his book, Digital Game-Based Learning.
What Do Meta-Enablers Add To Your Insight into the Workforce?-The article introduces novel HR measures called "meta-enablers" whose assessment strengthens the strategic partnership of HR in organizations. The distinction between HR enablers and meta-enablers is explained, and situations in which assessment of the latter is vital are described. This is followed by a demonstration of how to assess and report meta-enablers, using the Corporate Development Readiness and Effectiveness Measure (CDREM
TM), a methodology for making visible covert organizational processes (both positive and negative).
KnowledgePool-Decision Making & Problem SolvingKnowledgePool provides Information Technology, personal and business skills training through instructor-led classes and its e-learning service. This product review looks at its Decision Making & Problem Solving CD-ROM training course.
Practice Makes Perfect If at first you do succeed, try, try again-until you perfect your formula for success.
Calculating the Return on Investment ROIA Little Gesture - A Big Difference in Someone''s Life-Here''s a story of a unique, opportunistic ''Org Development'' intervention that really was effective.
10 Tips For Effective Interviewing-A candidate will tend to put a lot of time and effort into making a good impression during an interview. Too often, however, interviewers are far less concerned with the impression they make on candidates. In this article, William Byham offers tips for recruiters and hiring managers to help them make the right impression on candidates during interviews.
Taking the Fright Out of Office Halloween PartiesHalloween parties at work can be fun, but they can also expose your
company to legal liability if not properly planned.
David Brett on Issues in Knowledge Management-David Brett, CEO of Kenexa, talks about how knowledge management and how knowledge exchanges can provide the oft-missing incentive to participate in knowledge sharing.
DDI Insight: 10 Tips for Hiring Better People Faster-Not long ago, the candidate was king. But now the slowing economy has allowed employers to regain some control over the job market. Scott Burton shares 10 tips for identifying and hiring top talent quickly.
Helping Late Adopters Embrace TechnologyAllison Rossett helps you help those who are reluctant to embrace technology.
Web Technology for Soft HR ApplicationsWeb technology offers novel tools for conflict resolution, project co-ordination, focus groups surveys and 360 feedback. This pragmatic article explains how these tools can be used.
Business Unusual: Picking up the Economic Pieces-Creating meaning, purpose and value at work.
HSA Engineering Effective Performance ModelChart for feature, Human Performance Technology.
Human Performance System Model 1Chart for feature, Human Performance Technology.
Challenging our Assumptions about Work in the Wake of our Recent World Attack-HR.com has asked me to comment on last week´s attack to discuss the work-life implications for everyone to consider. I am still numb from the horror of the attack.
Traumatic Stress/Crisis Intervention Techniques and Tips-This ''how to'' guide highlights key questions and concepts, illustrative vignettes and intervention strategies for understanding and responding supportively and therapeutically to individuals grappling with post-traumatic effects after Tuesday´s ''Day of Terror''.
Seven Proven Ways to Drastically Increase Workforce Productivity in 3 to 6 MonthsA look at the seven motivational factors with advice on how to use them to get the most out of your people (approx. 12 pages).
Diversity - Web based training by Certified HRWith the large number of minorities in the workplace, it has never been more important to be educated on the issue of diversity.
How America Online Conducts Research In Call CentersHow AOL takes the pulse of their critical call center staff.
Performance Pro Online - Employee Performance Management Software by HRN Management GroupPerformance Pro is a powerful, fully customizable, and automated online employee performance management system. It is designed for SMB's in virtually any market segment with 25 to 2500 employees.
Book Review: Breakthrough CreativityThe eight creative talents to which Levesque refers are based on the Myers-Briggs Type Indicator (MBTI) which in turn is based on Jung´s definition of the eight patterns for perceiving information and making decisions.
Book Review: 30 Days To A Happy EmployeeI enjoyed this book for the most part, and agree with the central idea of creating a culture of acknowledgement (especially respect) through the formation of good habits. Unfortunately, there is not much new said.
Creating An Effective High Performance WorkplaceIf you´re thinking of switching over to a high performance workplace, there is a lot to consider in making it work. Here are some steps to help you make a high performance workplace program a success in your organization.
Appreciative Inquiry Conference Sept 2001There is a conference featuring both Cooperrider and the very highly regarded Warren Bennis, Sept 30-Oct 3 in Baltimore. Here is the brochure.
Control Freak BossThe StressDoc answers a query about a control freak boss.
Flexible Work Schedules Retool a Small Company for the Big TimeA quick look at an insurance company that used flexible schedules to improve morale.
Economic Downturn May Impact Employee MotivationRecognizing the warning signs of declining motivation and overall morale can allow managers to respond quickly with intervention strategies aimed at propping up declining productivity.
How to Stay in Control by DelegatingThere aren't enough hours in the day to do it all, so learn how to delegate.
Abstract: Leading ChangeFAQ-How can we increase company loyalty and staff morale?Frequently asked ask[at]hr.com question regarding how to increase employee loyalty and morale.
Survey Identifies Four Major Groups of WorkersThis study of the white collar worker population has identified four major groups, distinguished by their differing levels of job satisfaction and varying motivations to change jobs.
What is Self-Actualization In The 21ST CenturyTechnology hasn´t altered human nature, but it has definitely cast into new form the "core" issues of employee productivity, efficiency, teamwork, and growth in an increasingly competitive international workplace.
Experience Change: an Org Change SimulationExperienceChange is an online change management tool that can help you determine which of your change tactics or strategies will yield the highest "buy-in" percentage before you decide to implement them.
The Requisite Organization Video SeriesThis video series is your best bet for learning about management and organization design from Dr. Elliott Jaques.
Thought Leaders: Dr. Elliott Jaques, the Requisite Organization (2/2)A look at why people think they've got a lousy boss and the organization structure and practices that resolve the problem.
Fun and GainsFun and Gains is a book compiled of activities, contests and games designed to provide team leaders and managers with ideas on how to increase communication, motivate staff and drive up sales.
Goal PlanningGoal Planning Form Template
Tuition Reimbursement PolicyTuition Reimbursement Policy Template
The Stress Doc''s Seven Highly Effective Strategies for Reorganizing or Downsizing(Warning: This article may be hazardous to the ironically impaired!)
Affirmative action plans: Are you required to have one?"Affirmative action" is a much discussed and debated subject. We hear political candidates talk about it. We read about it in newspapers and magazines. Occasionally, we learn that courts make rulings on the subject.
The Economy-it''s not as bad as it looksAnother big layoff by another major company.
ThoughtWare.comThoughtWare is more commonly known for their larger training projects including the development of corporate online universities using their Knowledge Management Engine (KME) solution.
This review will examine yet another aspect of their business model, ThoughtWare´s Extended Enterprise Solutions.
Technology: Blessing or Curse?Thoughts about how technology is affecting us in our lives as trainers.
Gen21.comThis Knowledge Management system is a fully integrated technology platform that enables users to host, manage, develop, and publish their own training courses.
Commitment Is Key to Creating Enduring Relationships with EmployeesEmployers invariably fail when they attempt to "buy" employee commitment through program offerings and pay, a new book says. Instead, employers can attract and retain talented employees by building lasting relationships based on genuine human needs.
A Conversation with Michael N. O'Malley, PhDMichael N. O´Malley, PhD, is author of Creating Commitment: How to Attract and Retain Talented Employees
by Building Relationships That Last
Part II: Creating the Infrastructure for Managing Continuous ImprovementPart II: Achievement. Achievement is the linking pin between Participation and Reward. Its special role is to strengthen the feedback systems that are vital to continuous learning.
MyEvents.comDeveloped by Collabrio, MyEvents.com provides an online arena for groups, including family, friends, co-workers, or colleagues to meet virtually and has been named "Best of the Web", Forbes Favorite for three years in a row; read HR.com´s review to see why...
Part I: Creating the Infrastructure for Managing Continuous ImprovementContinuous improvement is the product of a strong, cohesive organizational culture, not one or a few programs or practices operating in a vacuum. This report is the first of three on an action research project on the creation of such cultures.
Building Commitment in an Era of Change: Rx for HRMWe need to ask some tough questions,
including "Is commitment really necessary?," "Can we expect employee commitment when we can''t make long-term
commitments ourselves?," and "Can we get the benefits of commitment in other ways?"
Is Commitment Still Possible in an Era of Change?Answers to this question run the gamut from "Not a chance!" to "Absolutely - it is an imperative!" That this issue
generates such passion only attests to the importance of commitment. If we think more carefully about this question,
however, it becomes clear that it is stated too broadly.
Merger and acquisition survival tips for HR professionalsOne of the hottest issues in the corporate community, retention of key managers and staff is particularly important during mergers. A study by the American Management Association found that ¼ of top performers leave within 90 days of a major change event being announced. Why? Because they can! Top performers may leave because they are getting out of an uncomfortable set of circumstances.
A Delicate Balance: Risk-Taking and Accountability in Continuous ImprovementA culture that encourages innovation and action is central to an organization's ability to continuously improve. But by their
very nature, innovation and creativity are risky.
DiversityUIntl.comAre you managing or working with an increasingly diverse workforce? Need training but have no time to take classes at your local university? Then DTUI, an on-line university specializing in diversity training, might be just the answer to your problems with its variety of offerings from individual courses to a master´s level program.
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The Diversity Training GroupAs technology has opened communication portals and crossed international barriers, companies have become increasingly aware of workforce cultural diversity. However, specific information on diversity training isn´t always readily available, nor is it readily reliable. HR.com has found a consulting company and their website that specializes in diversity training but they also offer other resources and information online.
The Problems with Outside Consultants in HR Departments: How to Avoid Them (The Problems and the Consultants)I guarantee that a great number of business people would read these examples and laugh for the humor they were intended to provide. Strangely enough, these examples fall into the top ten reasons for which companies retain consultants in cases where a little diligence could save them some money.
Factor in Employee Benefit Plans During a Reduction in ForceWhen estimating the economic returns of a
reduction in force (RIF), be sure to consider the long-term costs and
administration requirements associated with the terminated employees benefit plans.
Exit Interviews: A Good Early Warning System
A good exit interview can alert management to a variety of problems
10 Keys to Effective Employee Communication
The paradox of employee communication is that it is both simple and complex.
Using Employee Attitude Survey''s as an Organizational Change Tool
Merger''s, TQM, ISO 9000, and other change master processes dealt the HR Professional a hand that required a far higher level of organizational knowledge than ever before.
How To Love The Job You Hate
Hating one´s job appears to be a favorite North American pastime. In fact, a recent survey found that four out of five employees were dissatisfied with their job.The following strategies can help you move your thinking in the right direction.
"Minute-Culture"
You have been given the task of developing an ad hoc corporate culture for a group of employees who have just recently been put together.