Human Resources: Mike’s Express Carwash Uses UltiPro® through SaaS to Optimize Productivity and Improve Business

WESTON, Fla.--(BUSINESS WIRE<http://www.businesswire.com>)-- Ultimate Software (Nasdaq:ULTI), the leading provider of unified, end-to-end human capital management<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com%2Fservice.asp%3Fi%3D12&esheet=6208470&lan=en_US&anchor=human+capital+management&index=1&md5=b299d516b8d3565d06ac8fcafbdc59ca> (HCM) SaaS solutions in North America, announced today that Mike’s Express Carwash, a national leader in its industry, has freed its IT team from focusing on HRMS responsibilities, improved its business continuity plan, and prepared for growth using UltiPro delivered through Software-as-a-Service<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com%2Fservice_vs.asp&esheet=6208470&lan=en_US&anchor=Software-as-a-Service&index=2&md5=72a2a98297261f93be99c2ae6d9726e6> (SaaS).

Prior to using UltiPro, the HR/payroll team at Mike’s Express became concerned that its previous HRMS provider was not staying up-to-date with the latest HCM functionality and technology. Mike’s internal IT team also was burdened with maintaining the solution and installing updates — diverting its efforts from other key business systems. After selecting UltiPro in May 2008, the company is now experiencing a range of HCM benefits and overall business improvements with UltiPro’s SaaS delivery<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com%2Fservice_vs.asp&esheet=6208470&lan=en_US&anchor=SaaS+delivery&index=3&md5=87afe5b6607ada0e99aba32b43f5ad35>.

“Before UltiPro, our IT staff was in a difficult position. Their job is not human resources, but it became their priority when something went wrong or when the system needed attention,” said Paula Raybould, HR/payroll manager for Mike’s Express Carwash. “It’s much more productive to have our IT team focused on other systems that affect our core business. I’m so glad we have Ultimate’s SaaS. It’s both flexible and reliable, and Ultimate completes the updates and system maintenance on the weekends, which is very convenient for us.”

Because Ultimate houses the data for its SaaS customers in a secure, state-of-the-art data center, businesses like Mike’s Express are assured that their HR/payroll<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com%2Fservice.asp&esheet=6208470&lan=en_US&anchor=HR%2Fpayroll&index=4&md5=7f7260a13c23c0812dadbd14adc8fac8> systems will stay up and running despite any local interruptions in power or other unexpected events at their own facilities.

“One day last year, we lost electricity at our main building. Our contingency plan with UltiPro’s SaaS ensured that we were ready to process our payroll off-site. If our data was stored on-site, as it was before UltiPro, it would have been impossible to avoid disruption to our business during a power failure,” said Raybould. “Thankfully, we didn’t need to activate our plan, but it was a great feeling knowing we were secure with Ultimate’s SaaS.”

With plans to double its size in the next seven years, Mike’s Express Carwash also has rolled out UltiPro’s Web portal to improve communication and to give all employees access to their HR/payroll<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com%2Fservice.asp&esheet=6208470&lan=en_US&anchor=HR%2Fpayroll&index=5&md5=4da7c18a235fb3eb5c4b5bffbf0d811f> information from home or office.

“We have employees who work seven days a week and, with UltiPro, HR is now available whenever they need us,” said Raybould. “Remote users can take advantage of UltiPro’s Web access to personal information as well as manage other changes to employee data. . By giving employees the ability to quickly view information and make updates in UltiPro, my team can handle our company’s growth efficiently and can function more strategically.”

“With our extensive experience delivering HCM through SaaS<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com%2Fservice_vs.asp&esheet=6208470&lan=en_US&anchor=HCM+through+SaaS&index=6&md5=7f592f4fb77679b052fb4621283ab57e> to a long list of customers, Ultimate has become a recognized leader in the SaaS industry,” said Greg Swick, chief sales officer for Ultimate Software. “Ultimate’s end-to-end HCM SaaS solution<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com%2Fservice.asp%3Fi%3D12&esheet=6208470&lan=en_US&anchor=HCM+SaaS+solution&index=7&md5=c2402f9aa5fcdc8979a2cdb0c7526f61> provides a cost-effective way for businesses to take full advantage of sophisticated HR, payroll, and talent management functionality that is easy to deploy, easy to use, and easy to maintain.”

About Ultimate Software

The leading provider of unified, end-to-end human capital management (HCM) SaaS solutions in North America, Ultimate markets its award-winning UltiPro solutions as on-demand services through Software-as-a-Service<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com%2F&esheet=6208470&lan=en_US&anchor=Software-as-a-Service&index=8&md5=a75c013fa4fdc3369640364de520b003> (SaaS). Based in Weston, FL, the Company employs approximately 1,000 professionals who are focused on developing the highest quality products and services. In 2009, Ultimate was awarded first place in the People’s Choice Stevie® competition for Favorite New SaaS Product and was ranked the #1 best medium-sized company to work for in America by the Great Place to Work® Institute for the second consecutive year. In 2008, Ultimate was the first HR/payroll SaaS provider to be audited and awarded the ISO/IEC 27001:2005 Certification for security management and was recognized for having the #1 “Best Product Development Team” in the nation by the American Business Awards. Ultimate has more than 1,900 customers representing diverse industries, including such organizations as The Container Store, Elizabeth Arden, Major League Baseball, The New York Yankees Baseball Team, Nintendo of America, and Ruth’s Chris Steak House. More information on Ultimate’s products and services can be found at www.ultimatesoftware.com<http://cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww.ultimatesoftware.com&esheet=6208470&lan=en_US&anchor=www.ultimatesoftware.com&index=9&md5=dfcc263b26bbe8b312ae9377017afaae>.

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

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