CHELMSFORD, Mass.--(BUSINESS WIRE)--April 25, 2006--Kronos(R) Incorporated (Nasdaq: KRON) today announced that it has qualified to receive the 2005 NorthFace ScoreBoard(SM) Award from Omega Management Group Corp. The award is presented annually to companies who, as rated by their own customers, achieved excellence in customer satisfaction during the prior calendar year.
"Delivering exceptional customer satisfaction is an integral part of Kronos' DNA and has been since our inception. It is a driving force behind our outstanding track record of success," said Joe DeMartino, Kronos senior vice president of field operations. "This award once again validates that we are experts at providing exemplary products and services to the tens of thousands of organizations who use Kronos workforce management solutions."
"The NorthFace ScoreBoard Award is a global award with hundreds of organizations both domestic and international competing for the coveted honor," said John Alexander Maraganis, president and chief executive officer of Omega. "As one of only five companies to win six consecutive years in a row, Kronos defines global best practices in customer satisfaction."
Omega will formally present Kronos with the award during a ceremony on June 14 at Omega's SCORE Conference 2006. To qualify for the NorthFace ScoreBoard Award, each award recipient measured customer satisfaction levels at least twice during the year in such categories as technical support, field service, sales process, account management, and training. The award recipients are those who, based on survey responses from customers, achieved a 4.0 or above out of a possible 5.0 score in any category measured.
For more information regarding Kronos solutions call (800) 225-1561.
About Kronos Incorporated
Kronos Incorporated is the most trusted name in workforce management. Kronos helps organizations staff, develop, deploy, track, and reward their workforce, resulting in reduced costs, increased productivity, better decision-making, improved employee satisfaction, and alignment with organizational objectives. More than 20 million people use a Kronos solution every day. Learn more about Kronos' high-impact enterprise solutions at www.kronos.com.
About Omega
Since 1984, the Omega Management Group Corp. has been a recognized expert in developing and implementing customer and employee loyalty management strategy that lead to increased product and service revenue and profits. The loyalty management services include customer and employee surveys, employee incentive programs, key account retention strategies, win-back strategies, competitive benchmark studies, and marketing of customer satisfaction results to employees, customers and the marketplace. For more information on Omega and SCORE Conference 2005, visit www.omegascoreboard.com or call (978) 256-3331.
(C) 2006 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
CONTACT: Kronos Incorporated
Michele Glorie, 978-947-2855
mglorie[at]kronos.com