What: Larry Leibach, director of store operations at Payless ShoeSource and Nikki Baird, senior analyst at Forrester Research will present "Drive Store Productivity and an Improved Customer Experience through Workforce Management Strategies" at the Retail Systems 2006 Conference and Exhibition. Payless is using Kronos for Retail from Kronos(R) Incorporated (Nasdaq: KRON), for forecasting, and optimized scheduling, to better balance the needs of its customers and employees.
When: May 23, 2006, 12:00 p.m.
Why: Workforce optimization is a key strategy for leading retailers in their relentless battle in the war for customer loyalty. With the use of advanced workforce management solutions, retailers can standardize deployment of their employees to customer demand and see that the right employee is at the right place at the right time - whether that be stocking shelves, helping customers on the sales floor, or providing service at the checkout. In this presentation, Leibach and Baird will discuss innovative workforce management strategies that retailers are leveraging to balance the needs of their business, customers, and employees, leading to higher levels of store productivity, customer service, and employee satisfaction. Participants will learn how to control labor costs by forecasting sales and labor, streamline productivity reporting and identify methods to balance the workforce with all forms of demand to increase productivity while providing an enhanced and consistent customer experience.
Where: McCormick Place, Chicago; Kronos is exhibiting at booth #1302.
About Kronos Incorporated
Kronos Incorporated empowers organizations around the world to effectively manage their workforce. At Kronos, we are experts who are solely focused on delivering software and services that enable organizations to reduce costs, increase productivity, improve employee satisfaction, and ultimately enhance the level of service they provide. Kronos serves customers in more than 50 countries through its network of offices, subsidiaries, and distributors. Widely recognized as a market and thought leader in managing the workforce, Kronos has unrivaled reach with more than 30 million people using a Kronos solution every day. Learn more about Kronos at www.kronos.com.
(C) 2006 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
CONTACT: Kronos Incorporated
Amy Cianciaruso, 978-947-4777
acianciaruso[at]kronos.com