IBM's fast growing Managed Business Process Services (MBPS) division - an area of IBM Global Technology Services that automates and standardizes core business processes for clients in areas such as HR, accounting, mortgage origination and expense reporting - has been awarded a multi-year agreement to help transform and manage human resources services for Kraft Foods' - the world's second largest food company with annual revenues of approximately $40 Billion.
As part of the agreement IBM will provide technology and support for Kraft's human resource processes including workforce administration, payroll, compensation, recruiting, learning and talent management.
IBM has extensive experience in standardizing HR processes across large enterprises and will leverage its global delivery network and ongoing process and technology investments on behalf of Kraft - enabling the company to focus valuable energy and resources on strategic business imperatives such as professional development and employee retention.
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