BOZEMAN, MT October 12, 2009 – To meet the extraordinary challenges that healthcare organizations are facing today, it is important to understand the correlation between the choices of employees personal habits (lifestyle, disciplines and behavior) and the impact they have on a consistent performance – in both life and business outcomes.
According to Tom Olivo, President/CEO of Healthcare Performance Solutions and Success Profiles, Our Right People, Right Roles research shows the connective link between “healthy and fit” lifestyle practices (the ultimate contribution to longevity) and “healthy and fit” business practices and the contribution to organizational performance.”
A healthy diet and consistent activity are the lifestyle habits that add to a person’s projected life expectancy. Changing one’s lifestyle has proven to be extremely difficult. Only approximately 10% of adults actually stay on diets and lose weight. Also, according to a BLS study in 2008, 16% of people (aged 15 years and older) who live in the US participated in sports and exercise activities on an average day in recent years. And, in the US 66% of all adults are overweight and 35% are obese as of 2007 findings.
Changing a company’s life style or habits may be equally as difficult. “Based on our research, approximately 25% of Healthcare organizations (Hospitals) in the US are considered to have a “healthy” culture and only 10% are considered to live a “fit” culture, according to Olivo.
For a company or organization, a healthy culture consists of people who are passionately engaged in their cause, mission or service. A fit culture reflects people who are achievement oriented and driven to achieve high standards of performance. The business model challenges that healthcare organizations face combined with the “not for profit” mindset that exists create significant challenges for leaders of healthcare organizations to overcome in creating both healthy and fit cultures of performance.
The top ten examples of “Healthy” and “Fit” cultural business practices include:
Healthy Business Practices Fit Business Practices
1.Open and transparent communication
1. Marketplace awareness
2. No “secrets” rumor environment
2. Redefined productivity as a philosophy
3. Constructive dialog
3. Mature and sophisticated measurement practices
4.High trust, collaboration 4. Lean, Six Sigma/BPI/SPI competency
5.Effective delegation 5. Ownership and responsibility vs. accountability
6.Innovation 6. Personal and organizational discipline
7.Coaching focus for development
7. Exceptional time management
8. Structured approach to talent appointment
8. Formal benchmarking of “best practices”
9. Compelling sense of purpose/mission
9. Focus on outcomes/results/goals and milestones
10. A passion for exceptional service and caring
10. A passion for achievement, quality and safety
Incorporating a healthy culture adds to a company’s performance and life expectancy much like living a healthy lifestyle. Logically, a “Healthy or Fit Culture” that incorporates caring, engaged and motivated people that demonstrate ownership thinking and behavior can provide better and more consistent care within healthcare organizations. The culture can create the value equivalent of 4% to 12% positive net operating margin in most cases.
About Healthcare Performance Solutions (HPS)
Healthcare Performance Solutions is an advisory services firm that helps hospitals and health systems improve organizational performance. Established in 2002, HPS has been retained by over 200 hospital systems to improve workforce optimization, employee engagement, patient outcomes, productivity, and the net operating margin. The core purpose of HPS is to improve the health of healthcare, one organization at a time.
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