Emerald Software Group and TaxBreak Form Strategic AlliancePartnership will provide Emerald Software Group clients with easier access to lucrative employer incentives
PrincetonOne, announced the release of a new white paper regarding candidate assessmentsPrincetonOne, a total recruitment services provider based in Skillman, NJ, announced today the release of a new white paper regarding candidate assessments.
Analyticbridge's Comprehensive News Feeds Now Deliver Business IntelligenceAnalyticbridge's Comprehensive News Feeds Now Deliver Business Intelligence, Data Mining, Cloud Computing, Web 2.0, Data Management, Analytic Jobs and More
AnalyticBridge just launched the most comprehensive analytics news feed, featuring thousands of news article pertaining to state-of-the-art developments in the fields of analytics, business intelligence, cloud computing, data mining, web 2.0, social networks, semantic web, biostatistics, econometrics, computational finance, high frequency trading, artificial intelligence, knowledge discovery, operations research, predictive modeling, customer insights, six sigma, web analytics, text mining, bioinformatics, actuarial science, web mining, machine learning, artificial intelligence, risk management and fraud detection.
Ditch the Traditional Stocking Stuffer and Give the Gift of a Job "Resume writing and career management service provider, ResumeTarget.com, announces the launch of its "Give the Gift of New Opportunities" holiday campaign - a comprehensive resume writing and career management service for anyone looking to make a career move in 2010."
Aviator College Receives Approval to Issue F-1 Visas from the U.S. Department of Citizenship Aviator College - one of the premier aviation colleges in the country - has just been granted permission to issue F-1 visas by the U.S. Department of Citizenship and Immigration Services. This visa allows foreign students to learn flight training and remain in the United States after their schooling so they can work and build up their flying hours.
Culture Change Starts with the Management TeamAn organization's behavior ripples out from the management team leading it.
Double Whammy – EEOC ADA Opinion Letter and GINA Interim Final Regulations Double Whammy – EEOC ADA Opinion Letter and GINA Interim Final Regulations Restrict Health Risk Assessments in Wellness Initiatives
Employers Plan to Increase Use of Self-Service Decision-Making Technology Employers Plan to Increase Use of Self-Service Decision-Making Technology For Open Enrollment, Watson Wyatt Survey Finds
Nearly Three in Four Believe Tools Lead to Changed Employee Plan Decisions
Accurate Background Welcomes New Vice PresidentAccurate Background is pleased to announce the addition of Laura Randazzo as their new Vice President. Randazzo has been in the background screening industry for more than 25 years. Please do not hesitate to call me with any questions. Respectfully, Katie Hartley, 949.609.2253.
Fourth Quarter Jobs Outlook - Larry Keim Harlingen, Texas The good news is that nearly one-half of employers plan on hiring or re-hiring employees starting in the first quarter of 2010 and continuing into the latter part of the year. Larry Keim of Harlingen Texas has been following the trends of employers for over a decade.
Time and Attendance Customers Enjoy Legiant User ConferenceLegiant, a leader in time and attendance software, announced the success of its 2009 Legiant User Conference held in Austin, Texas. During the two-day event, Legiant users from across North America shared experiences and strategies for improving their workforce productivity utilizing the Legiant Timecard system.
GuideSpark Webcast to Address Value of Employee Financial Wellness for Employers Organizational objectives, performance improved with financial wellness initiatives
What Boomer Women Want New rules for retailing to these harried customers When it comes to retailing, it’s easy to get distracted by the hype about selling to the upcoming Millennials (twenty somethings) or Gen Xers (thirty somethings).
Accurate Background Welcomes New Vice President Accurate Background is pleased to announce the addition of Laura Randazzo as their new Vice President. Randazzo has been in the background screening industry for more than 25 years. Please do not hesitate to call me with any questions. Respectfully, Katie Hartley, 949.609.2253.
Accurate Background Welcomes New Vice President
Laura Randazzo joins the company with more than 25 years of experience
CCA Responds to Parity Act With EAP Gatekeeper ServiceHR consulting firm helps companies reduce costs by enabling employees to get help directly from the EAP, instead of unnecessary visits to health care providers
Workscape’s CEO to Discuss Economic Impact on HR Workscape’s CEO to Discuss Economic Impact on HR and Key Trends in
Compensation and Benefits at New England’s Best Practices of 2009
CollegeRecruiter.com Founder Selected to Present at NACE 2010 Annual ConferenceSteven Rothberg, President and Founder of CollegeRecruiter.com, has been selected as one of the presenters at the National Association of Colleges and Employers (NACE) 2010 Annual Conference in Orlando next June.
CollegeRecruiter.com and Jobs2Web Create Pay-for-Performance PartnershipCollegeRecruiter.com, the leading job board used by college students searching for internships and recent graduates hunting for entry-level jobs and other career opportunities, today announced a partnership with Jobs2Web, the leading provider of automated interactive recruitment marketing solutions that enable major employers to better attract, capture, interact and measure their recruiting strategies.
Development Opportunities Most Important to Job Seekers; Rapport with Manager Ranks LowestJob candidates say that having a good connection with one’s manager is the least important factor when considering a new employer, according to a survey of over 1,300 people on LinkedIn® by Right Management.
Patrick-Murray Administration announces ADDITIONAL EXTENDED unemployment BENEFITS Executive Office of Labor and Workforce Development Secretary Suzanne Bump today announced that additional extended unemployment benefits will soon be available to eligible claimants, and the first batch of extended benefits will be paid on December 15. This most recent extension was made possible by federal legislation passed by Congress and signed by President Obama on November 6 to expand the Emergency Unemployment Compensation (EUC) Program, allowing up to 14 weeks of additional benefits for all states.
Mercer appoints Jan Rose as human capital market business leader for New York Mercer has named Jan Rose as the market leader of its human capital consulting business for the New York Metro market, effective immediately.
SECRETARY OF LABOR AND WORKFORCE DEVELOPMENT SUZANNE BUMP ANNOUNCES DEPARTUREGovernor Patrick names Nancy Snyder, President and CEO of Commonwealth Corporation, as interim-Secretary
NFL TURNS IT OVERBeing primarily a college, rather than pro-football fan, I missed the fact that the 8th Circuit in late September upheld a lower court ruling that the NFL may not punish Kevin and Pat Williams for violating its drug policy.
WELLNESS PROGRAMS AFFECTED BY INTERIM REGULATIONSOn October 1, 2009, the Internal Revenue Service, Department of Labor and Center for Medicare and Medicaid Services, issued joint interim final regulations under the Genetic Information Non-Discrimination Act (GINA).
ADAA PROPOSED REGULATIONS RELEASEDLast year, the Americans with Disabilities Act Amendments Act (ADAA), amended the Americans with Disabilities Act (ADA).
RETALIATION AND DISCRIMINATION CLAIMS UPThe Wall Street Journal recently reported that the Equal Employment Opportunity Commission reported that retaliation claims and discrimination charges are up 23%
Corporate Foreign Exchange Practices Weather Global Crisis Applied foreign exchange management practices have shown remarkable resilience through the recent turbulence in global financial markets, and most firms have left their related processes unchanged, according to a report released today by The Conference Board, the global, independent business membership and research association working in the public interest.
SPIRITUALITY IN THE WORKPLACEThis is the spiritual season. Spirituality is a broader and more encompassing notion.
"When You Don't Have Authority, You Have to Use Influence" Sometimes you find yourself having to manage people in the workplace but you don't have direct authority over those people. You don't control reward; you can't impose detriments, so you don't have authority (see Weber). But if you don't have authority then you have to use influence.
California Supreme Court Holds It Is Safe to Render Legal Advice Again The California Supreme Court has held in Costco Wholesale Corporation v. Superior Court of Los Angeles County, No. S163335 (Nov. 30, 2009) that communications between an outside counsel and his/her corporate client, providing advice regarding whether certain management positions are exempt from overtime, are privileged even if: the outside counsel gathers facts in the process of rendering advice; summaries of those facts are included in written communications prepared by the outside counsel; and those facts are otherwise discoverable in litigation.
TERMINATION UPON RETURN FROM FMLA APPROVEDIn a case from the 7th Circuit, which includes Wisconsin, an employer was exonerated when faced with a retaliation claim by an employee who had been on FMLA leave.
10 Tips for Safe Online Shopping This Holiday SeasonCyber Monday—the Monday following Thanksgiving—marks the open season for online Holiday Shopping. This year,
more than ever, Holiday shoppers are on the hunt for great deals and Better Business Bureau recommends 10 tips for
staying safe when shopping online.
Better Business Bureau Provides Consumers Six Ways to Save Money this Holiday SeasonAs the nation collectively tightens its belt this winter, many families are looking for ways to save money
without sacrificing any of their holiday cheer. Better Business Bureau is providing advice on how
consumers can cut down on spending and reduce household costs in their everyday lives without
compromising the fun of the holiday season.
BeneTrac announces new hire & promotionBeneTrac Announces Appointment of New Regional Sales Director
for Los Angeles Area and Promotion of Field Sales Manager
-Patrick Baldwin hired as Regional Sales Director, and Chris Knight
promoted to Field Sales Manager-
Esker Launches World’s First Complete SaaS Accounts Payable Automation Solution Esker Launches World’s First Complete SaaS Accounts Payable Automation Solution Fully Integrated with SAP® Applications
New Esker on Demand service quickly delivers the benefits of fully automated vendor invoice processing WITHOUT the negatives of traditional software
HireRight Acquires National Diagnostics Inc., a Full-service Drug Testing and Physical Exam ServicesNDI expands and enhances HireRight’s drug and health screening offering.
Despite Economic Pressures, Employers Enhancing Programs that Boost Worker Health and ProductivityDespite Economic Pressures, Employers Enhancing Programs that Boost Worker Health and Productivity, Watson Wyatt/National Business Group on Health Survey Finds
Effective Solutions for Addressing Worker Stress Remain Elusive for Many Companies
Cross-Post and CollegeRecruiter.com Partner On Newspaper OfferingPartnership helps newspapers greatly increase their classified advertising revenues by offering their employer clients a product to reach the early career and college market.
Workscape’s CEO to Discuss Economic Impact on HR and Key Trends in CompensationWorkscape’s CEO to Discuss Economic Impact on HR and Key Trends in Compensation and Benefits at New England’s Best Practices of 2009
PAGEUP PEOPLE CLIENTS SHINE Leading Talent Management solutions provider, PageUp People, acknowledged clients in areas of excellence and innovation at the 2009 Gala dinner held last Thursday 26th November at The Grand Hyatt in Melbourne.
View As Web Page Perception of Turnaround a Positive for HR Technology Purchases and Projects As economic indicators point to the U.S. economy rising from the recession, a mood of cautious optimism was prevalent among attendees of the recent International Association for Human Resource Information Management’s (IHRIM) webinar, “Results on the Economy and its Impact on HR Technology Spending Plans.”
Top Recruiting Expert Says Mix of Marketing, PR and Social Media Will Help RecruitingOmaha Print was recently named a recipient of the 2009 Best Workplace in the Americas Award by Printing Industries of America for the second year in a row. The award is designed to recognize graphic arts companies in North America for their outstanding human relations efforts, which contribute to a successful workplace. Omaha Print is the only Nebraska company receiving this award for 2009.
Jolly Saint Nick Spotted Text Messaging Job Leads from iPhone Saint Nick's sleigh is a little lighter this year swapping traditional attic bound gifts for the gift that keeps giving -- gainful employment. For the job seeker that has been on the job market for six months or more, perhaps the best Holiday gift, ever, is securing a new job.
Los Angeles Criminal Defense Attorney Brings Renewed Hope to Job SeekersAs the holiday season approaches in the midst of the current economic downturn, Los Angeles Criminal Defense Attorney Gregory Caplan is providing hope by resolving warrants and expunging criminal records for clients dilligently searching for gainful employment. Gregory Caplan, a former criminal prosecutor, focuses significant efforts helping clients clear bench warrant skeletons from their closets and expunging criminal records in Los Angeles area courts, to help facilitate clients regaining meaningful employment.
America's Expanding Leadership and Integrity CrisisIn his new book, award-winning author, business consultant and performance veteran, Randy G. Pennington discusses the critical need for effective leaders to earn and maintain the trust and respect of others. Recently released by PenlandScott Publishers, On My Honor, I Will: The Journey to Integrity-Driven Leadership builds on the timeless principles founded in the venerated, century-old Scout Oath and Promise. Pennington affirms that our mutual success as a country is learning to live with personal integrity, developing strong relationships, and establishing a solid, honorable foundation for growth at all levels of government, business, community, and the family home.
Engagient Releases Third Generation Employee Engagement Assessment Tool Zywave Names James Emling as President From software intern to executive vice president, solid track record leads to new appointment
Health Experts Come Together, Create New Model For Online ConsultationNew Online Consulting Firm Offers Guidance On Health, Careers And Personal Development
m62 Announces New Dates for Presentation Skills Trainingm62 Announces New Dates for Presentation Skills Training, Which Will Be Conducted on the 26th and 27th of January 2010, in Liverpool, UK.
CareFirst Earns NCQA Accreditation for Workplace WellnessNew NCQA Rating Helps Employers Gauge Top Wellness Plans
Find Out from the Experts at Arbita How to Use SEO to Drive Recruiting Success Download the White Paper, "What Do C-Level Executives Need to Know About SEO?"
ABCTE Teaching Certification Program Issues 2000th Certificate to Aspiring Missouri Math TeacherNon-profit teaching certification program ABCTE has issued its 2000th teaching certificate. Aspiring math teacher Heather Herd of Branson, Missouri is the recipient.
9 in 10 Companies Are Open to Rehiring Laid Off WorkersMost organizations will rehire former employees because of their familiarity with the job and the organization's culture, allowing them to add value immediately with minimal ramp-up time.
Verifications, Inc. Named to HRO Today Employment Screening Baker’s DozenCompany named one of the top employment screening providers for third straight year
Chamberlain Research Gives Secova High Marks for Customer Satisfaction Results of an independent client satisfaction survey place Secova as “A Premier Benefits Administration Provider” based on client responses.
GoMatador.com -- A Home-based Business Search SiteGoMatador.com, a new work-from-home search site, is quickly becoming the premier, trusted resource for those seeking a home-based business or a work-at-home opportunity.
ILostMyJob.com Launches special holiday networking sectionThe job transition website provides guides, videos and suggestions to keep the momentum moving forward for jobs seekers during holiday events.
VHA Names LocumTenens.com as Preferred Physician Staffing VendorPhysician recruiting firm LocumTenens.com, a leading provider of temporary physician staffing, is pleased to announce its agreement with VHA Inc., a national healthcare network, to provide physicians for locum tenens assignments.
CCA Named among the Nation’s “Top Military-Friendly Employers”Corrections company jumps 24 places to 23rd spot in G.I. Jobs yearly ranking of 100 companies
Total Learning Concepts Approved To Provide Continuing Education For Pharmaceutical Detailers Total Learning Concepts Approved To Provide Continuing Education For Pharmaceutical Detailers In Washington, DC
Best and Worst Industries for Job Openings in 2010 Named by Borrell AssociatesThe interactive media and advertising research firm Borrell Associates has named the best and worst industries for job growth in 2010. Changes in job openings are spread unevenly across the major sectors but Transportation, Warehousing and Utilities will lead the industries with a 31.6 percent job growth in 2010.
The Future of SalesFor centuries, the sales model has been focused on placing a solution. Given the complexity of business these days, having the right solution to manage a ‘need’ is not enough to help buyers choose your solution.
IRS Announces Pilot Project To Reduce Identity Theft In Notice 2009-73, 2009-51 IRB, the IRS announced a two-year pilot project allowing for paper payee statements such as IRS Form 1099s to be issued with a truncated Social Security number.
One Small Step for Employee-Management-Community Consensus BuildingOne Small Step for Employee-Management-Community Consensus Building:
Affirming the Purpose, Participation and Power of Admin Professionals
One of the challenges for an Organizational Development Consultant is
getting management and employees on the same page, if not singing from the same
sheet of music.
Global Growth to Resume in 2010, The Conference Board ReportsWorld Economy Will Grow 3.5 Percent in 2010 and Accelerate
9 Holiday Networking TipsJoan Lloyd’s HR Words of Advice: How to obtain better performance from someone I do not superviseJoan Lloyd shares her advice with an employee on how to obtain better performance from someone I do not supervise, but submit work to
LBi, Premier Global Digital Marketing and Technology Agency, Appoints Frank Pedersen Former AKQA Client Partner To Integrate and Guide LBi’s Growing US Operations
nomoreforms™ Launches New WebsiteApplicant Insight today announced the launch of its new nomoreforms™ website. nomoreforms™ delivers an affordable, fully comprehensive end-to-end solution that improves productivity, reduces costs and drives business efficiency.
Riskonnect, Inc.® Showcases Integrated Risk ManagementIndependent Risk Management Software Provider, Riskonnect, Hosts a Risk & Insurance magazine Webinar featuring NiSource
Manhattan Review GMAT Prep Offers Exclusive GMAT and MBA Admissions Total Package Manhattan Review sets the industry standard for test prep companies with its GMAT and MBA Admissions Total Package - the best and most complete offer to help MBA applicants get into a top MBA program or any Business School of their choice.
PAGEUP PEOPLE CONTINUES GROWTH RATE Leading Talent Management provider, PageUp People, has today released results of Q1, 2009 which strongly indicates continued growth despite the current economic situation.
Aflac Incorporated to Present at the 2009 FBR Capital Markets Investor Conference Aflac Incorporated (NYSE: AFL) announced today that it will make a presentation at the 2009 FBR Capital Markets Investor Conference.
Consumers in a Frugal Holiday Mood, The Conference Board ReportsU.S. Households Plan to Spend an Average of $390 this Season, Down 7 Percent from Last Year
LATEST JOB AND UNEMPLOYMENT ESTIMATES FOR LABOR MARKETS IN THE COMMONWEALTH The Executive Office of Labor and Workforce Development reported that unemployment rates were lower in October than in September in twenty of the Commonwealth’s twenty two labor market areas.
Growing Number of Financial Organizations Use Halogen Talent Management Systems Growing Number of Financial Organizations Use Halogen Talent Management Systems to Drive High Performance
CUSOURCE Credit Union Knowledge Network Gives “Two Thumbs Up”
iCIMS Honored for Outstanding Increases in Revenue iCIMS ranked #22 by NJBIZ for Fifty Fastest Growing Companies
Black Friday to Cyber Monday Deal for Job-seekers Looking for Telecommuting Jobs Online telecommuting job listings resource FlexJobs announces a huge discount on subscriptions from Black Friday through Cyber Monday. Job-seekers can find telecommuting jobs safely, easily, and with big savings at FlexJobs.com. Use Promo Code "FRIDAY".
STEVIE® AWARDS FOR WOMEN IN BUSINESS UNVEIL WINNERS OF 6TH ANNUAL COMPETITIONShining a spotlight on more than 60 outstanding women executives, business owners and organizations, the winners of the 2009 Stevie Awards for Women in Business were unveiled on Friday, November 13 in categories including Best Entrepreneur, Best Executive, Most Innovative Company and Best Overall Company.
Candidate Potential Report Reduces Risk of Bad HiresSummary: People are hired for their capabilities, but fired for their personalities. Personality assessments give insight into behavioral tendencies that will impact job performance. The Candidate Potential Report assesses a candidate’s suitability for a position and summarizes the recommendation for job fit and potential hiring.
Orange County Small Business Techmanship Launches a Unique Online Community Techmanship an online technology media company launches OCSMB.com a unique and very different online community complete with essential tools and business services to serve small to medium businesses in Orange County and its surrounding counties.
Accurate Background Recognized as a Top Screening Provider by HRO Today MagazineMarks the third year in a row Accurate Background has made the list.
'Tis the Season for Corporate Gift-Giving With U.S. small businesses feeling the pinch of the erratic economy, many are opting for creative yet economical gifts for their clients this holiday season. One such company is JMJ Phillip, a leading executive search firm, who is planning to send a unique gift to their clients - candy specifically designed to look like coal - to help leave a memorable impression on them.
VHA Names Jackson Healthcare as Preferred Physician Staffing VendorJackson Healthcare® is pleased to announce its agreement with VHA Inc., the national healthcare network, to deliver multispecialty physicians for locum tenens (temporary substitute) assignments and permanent physician placement.
Cvent Wins 2009 International Customer Service Excellence Award Cvent, the leading provider of online event management software, event sourcing (eRFP), and web survey solutions, is pleased to announce that it has been recognized for exceptional service at the 2009 International Service Excellence Awards.
Vorex HCM ERP Combines Project Management and Comprehensive HR Suite Under One Web-based UmbrellaPowerful, Easy-to-Use System Combines Complete HR Management Suite with Time & Attendance, Project Management and Expense Tracking & Management; Affordable SaaS Solution Ideally Suited for Consulting Practices and Other Client-Services Businesses
CareFirst Earns NCQA Accreditation for Workplace WellnessNew NCQA Rating Helps Employers Gauge Top Wellness Plans
IHRIM ELECTS NEW BOARD MEMBERS, OFFICERSThree executives representing various areas within human resources and information management are joining the board of directors of the International Association for Human Resource Information Management (IHRIM). IHRIM is the leading professional association for knowledge, education and solutions supporting human capital management.
Growing Number of Financial Organizations Use Halogen Talent Management Systems Growing Number of Financial Organizations Use Halogen Talent Management Systems to Drive High Performance
CUSOURCE Credit Union Knowledge Network Gives “Two Thumbs Up”
HR Allen Consulting Services Expands its List of Services with New HR and Labor Law ProductsHR Allen Consulting Services announced today that it is now providing Federal and State Compliance Posters, HR products and software to its list of HR management services.
DocBuilder.com Provides Legal Forms and Documents for LessDocBuilder.com is offering 20% of its normal prices for the entire month of December as a way to say, "thanks" to everyone for making 2009 a record setting year. DocBuilder.com makes preparing legal documents inexpensive and easy for everyone. DocBuilder.com provides legal forms and legal document services completely online - offering business, real estate and legal documents including: Last Will and Testament forms, Real Estate forms, Leases, Living Trust forms, Living Will forms, Prenuptial Agreements, LLC formation forms, Corporation forms, Trademark forms and Copyright forms - any time, day or night.
DIRECTORS HAVE LIMITED GUIDANCE ON RISK OVERSIGHT OF BOARDSNew Report from The Conference Board Outlines
Regulatory Developments and Emerging Corporate Practices
SHRM Honors HP Executive with 2009 Human Capital Business Leader of the YearSHRM Recognizes Marcela Perez de Alonso for her Leadership and Contribution
in Human Resources
Los Angeles Criminal Defense Attorney Brings Renewed Hope to Job SeekersAs the holiday season approaches in the midst of the current economic downturn, Los Angeles Criminal Defense Attorney Gregory Caplan is providing hope by resolving warrants and expunging criminal records for clients dilligently searching for gainful employment. Gregory Caplan, a former criminal prosecutor, focuses significant efforts helping clients clear bench warrant skeletons from their closets and expunging criminal records in Los Angeles area courts, to help facilitate clients regaining meaningful employment.
America's Expanding Leadership and Integrity CrisisIn his new book, award-winning author, business consultant and performance veteran, Randy G. Pennington discusses the critical need for effective leaders to earn and maintain the trust and respect of others. Recently released by PenlandScott Publishers, On My Honor, I Will: The Journey to Integrity-Driven Leadership builds on the timeless principles founded in the venerated, century-old Scout Oath and Promise. Pennington affirms that our mutual success as a country is learning to live with personal integrity, developing strong relationships, and establishing a solid, honorable foundation for growth at all levels of government, business, community, and the family home.
The Turkey of Customer ServiceThe Turkey of Customer Service was standing in line in the grocery store and between my glancing over the magazine headlines of “UNFIT CELEBRITY MOTHER” and “ANOTHER CELEBRITY ADULT FILM”, I found myself peeking at what some of my fellow shoppers were buying.
Top Recruiting Expert Says Mix of Marketing, PR and Social Media Will Help RecruitingA proactive combination of traditional publicity, Social Media and marketing can help play a pivitoal role in recruiting, staffing and Human Resources as the economy slowly rebounds in 2010.
Allied Wire & Cable Hires New Sales Representatives Paczewski & MorrisonAllied Wire & Cable continues to grow, adding two more sales representatives to their family. Lori Paczewksi joined the Pennsylvania office, and Kim Morrison joined the New Hampshire office.
Is Your Background Screening Program Effective? It’s 3:07 pm on a Friday afternoon before a holiday weekend. Just as you allow yourself to consider the forecast for the long weekend ahead, the phone rings.
9 in 10 Companies Are Open to Rehiring Laid Off WorkersOrganizations are rehiring former employees because they are familiar with the job and understand the culture, according to a study released by Right Management. Only 10% of over 1,000 employers surveyed said they don’t rehire past employees. Right Management is the talent and career management expert within Manpower, the global leader in employment services.
Sexual Harassment Part IVSexual Harassment Responsibilities Of The Supervisor