Human Resources: Implementing Integrated Talent Management

Johnson City, TN – February 25, 2010 In today’s economy, people are a company’s most important and powerful asset. While products and processes are important, it’s people who drive innovation, boost organizational growth and lead to future success. Those companies that most effectively recruit, assess, leverage and develop their workforce ensure their position as the leading organizations of tomorrow.

Next week, leading talent management experts will gather in Atlanta, Georgia for the three-day Strategies 2010 Conference. They will share concepts, case studies and real-life applications of successful workforce development and talent management strategies.

Among the presenters is Jamie Parsons, SPHR, FACHE, who is Vice President and Chief Human Resources Officer at Mountain States Health Alliance (MSHA), one of the country’s leading healthcare providers. Mr. Parsons will demonstrate how MSHA is utilizing the TEDS People Resource Planning (PRP)(TM) model to deploy enterprise talent management and harness the power of his organization’s talent for optimal impact and dramatic results.

The title of Mr. Parsons’ presentation is Implementing Integrated Talent Management: Successes and Challenges.

Before implementing the TEDS People Resource Planning system, MSHA was challenged by legacy systems with no links between processes and records; a situation that hampers productivity in many healthcare systems and other industry verticals as well. Employee learning and staffing/recruiting were managed by stand-alone systems. Competencies and performance were managed through paper-based systems and there was no effective process in place for succession management.

MSHA excelled in other areas of healthcare management and they made a decision at the highest level in their organization to become a leader in talent management as well.

Dennis Vonderfecht, MSHA President and CEO had observed, “Healthcare is facing some serious challenges as we move forward, especially in the area of personnel.”

MSHA began developing a roadmap to streamline and automate workforce development functions and align employee goals to corporate outcomes. They would begin with learning management and competency management as they also moved toward implementation of other critical elements of integrated talent management.

When searching for a potential partner for this process, Mr. Parsons said, “Ultimately we need a system to get the right person in the right position in the quickest amount of time to help us achieve the best business outcomes.”

TEDS was selected by MSHA, in part, because of the system’s underlying principle of People Resource Planning. PRP is the optimization of development, performance and deployment of an organization’s human capitol to achieve the desired business outcome in the shortest amount of time and at the lowest cost.

Mr. Parson’s session will demonstrate how his organization can now deal effectively with rapid changes in the marketplace and identify and close individual gaps and business gaps to achieve corporate objectives.

The presentation will also demonstrate how TEDS’ fully integrated, single-database system eliminates restrictive data silos, provides a single competency table and delivers instantaneous communication among all talent management functions at Mountain States Health Alliance: Recruiting & Staffing, Performance, Learning, Succession and Workforce Management.

Most surprising, perhaps, is the story of how this multi-faceted organization with its multiple locations will have fully integrated talent management in less than a year’s time, beginning with learning and competencies in July of 2009 and on-track to complete full implementation of performance management in May of 2010.

Mr. Parson’s session is scheduled for Wednesday, March 3rd at 2:30 PM at Strategies 2010 in Atlanta.

About Mountain States Health Alliance
Mountain States Health Alliance (MSHA), based in Johnson City, Tennessee, was formed after Johnson City Medical Center Hospital, Inc. acquired six Columbia/HCA hospitals in Northeast Tennessee in 1998. The health care group was officially named in January 1999. Today, MSHA provides an integrated, comprehensive continuum of care to people in 29 counties in Tennessee, Virginia, Kentucky, and North Carolina. Its 14 hospitals, of which Johnson City Medical Center is the flagship, comprise the largest healthcare system in the region. MSHA's integrated healthcare delivery system includes 21 primary/preventive care centers and numerous outpatient care sites, including First Assist Urgent Care, MedWorks, Same Day Sugery, and Rehab Plus. For more information, visit www.msha.com