Have you ever been impressed with a job applicant’s test results or personality profile, only to find out that the person you saw on paper was nothing like the person you saw on the job? How did that happen? Could that person have “faked” their way through your assessments?
Many organizations are streamlining their application process – delivering many of their pre-employment assessments “remotely” or on-line, without an organizational representative present to administer their tests. Unfortunately, while streamlining this way can save organizations time and money during the application process, it increases the chances that some applicants may be less honest and forthcoming in the way they respond to questions on the assessments.
During this session we’ll discuss the concept of applicant “response distortion” as applied to jobs in several settings (including retail sales and customer service). We’ll talk about the ways to reduce an applicant’s likelihood to “fake” their way through assessments, particularly for those delivered remotely, so that the information we use to make hiring decisions is as accurate as possible.
Finally, we’ll share the results of research on different techniques used to reduce response distortion in several organizations.
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