Human Resources: Goal Management Best Practices: Maintaining Focus on Business Performance Drivers

Many organizations consider goal setting and evaluation critical performance drivers. However, all too often, the approach to creating and implementing goals concentrates on the “start” and the “end.” Organizations generate their individual, team and companywide goals in line with business strategies, and then evaluate performance against them at the end of the year! Approaching goal-setting as a once-a-year exercise that is siloed from day-to-day work activities in many cases causes unintended negative consequences. It can demotivate employees, suppress collaboration and creative contributions, and fail to maintain focus on the true drivers of successful performance. This presentation will provide a point of view about the best practices for managing goals throughout the whole performance management life cycle.

Many organizations consider goal setting and evaluation critical performance drivers. However, all too often, the approach to creating and implementing goals concentrates on the “start” and the “end.” Organizations generate their individual, team and companywide goals in line with business strategies, and then evaluate performance against them at the end of the year!

Approaching goal-setting as a once-a-year exercise that is siloed from day-to-day work activities in many cases causes unintended negative consequences. It can demotivate employees, suppress collaboration and creative contributions, and fail to maintain focus on the true drivers of successful performance.

This presentation will provide a point of view about the best practices for managing goals throughout the whole performance management life cycle. This perspective will concentrate on three major areas:

Goal alignment: focusing, cascading and managing interdependencies among goals that are shared across organization boundaries,
Goal quality: focusing on the appropriate number, types, measures, and structure of goals that work optimally, and
Goal implementation: focusing on the process for engagement, collaboration, refinement, tracking, execution, and evaluation.

In presenting these topics, there will be a strong emphasis on how coaching conversations and shared responsibility for goal management between employees and managers optimizes performance.

This webcast has been approved for 1.0 General credits through HRCI

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