BOSTON (Oct. 15, 2007) — HighRoads, the only company offering employers a single system of record for managing human resources (HR) programs and vendors, has expanded its customer base again, winning five new customers in the last 30 days. The rapid pace of expansion reflects growing demand for HighRoads’ information-driven solutions that make the complexity of benefits programs manageable.
HR executives have never had a more difficult job. Healthcare costs continue to rise, while employees expect a broader range of benefits and CFOs and investors demand cost reductions. The burden of culling through dozens of models to determine which plan offers the best benefits at the lowest cost is only the beginning. Providers sign service level agreements promising to meet key metrics for price, responsiveness and reporting, but there’s little time to actually review performance reports – when they arrive. Communicating plan specifications to employees in time for open-enrollment season is yet another layer of complexity -- this one with real teeth in the form of compliance requirements.
HighRoads’ solutions eliminate the biggest obstacles to overcoming these challenges: visibility and control over vendors, programs and processes. It allows companies to
compare vendor offerings apples-to-apples, making clear the best decisions and the potential disruption factor of a switch
ensure that providers are delivering as promised, and get alerts early enough to take corrective action – or impose the penalty payments hard-won in contract negotiations
provide employees with critical plan information in a timely, accurate and hassle-free manner
Its latest customer wins include Avery Dennison, Bridgestone, Daughters of Charity, ICI and Textron. In all, HighRoads works with more than 75 of the world’s largest manufacturers and retailers, as well as many of the consultants who serve those markets.
“We are extremely pleased to be working with these customers who are committed to improving how HR drives the employee experience,” said Michael Byers, president and COO of HighRoads. “We believe that putting control back into the hands of those who are measured on the success of these important initiatives is the best possible way for companies to protect the greatest asset -- employees -- and we’re proud to be a part of that success.”
To learn how HighRoads is streamlining one of the toughest processes in HR – SPD updates -- please visit http://www.highroads.com/evt_leveraging.php to register for the free October 16 webinar on “Leveraging Technology to Achieve Better Decisions, Communication and Compliance.”
About HighRoads
HighRoads, Inc. (www.HighRoads.com) is the only company offering a system of record for managing HR program and vendor information to improve the employee experience while dramatically reducing costs for large, complex organizations. HighRoads has automated HR processes for more than 100 Fortune 500 employers along with 700 of their vendors, consultants and outsourced administrators in 75 countries. Clients include some of the world’s largest companies, such as General Dynamics, Honeywell, IBM, Kraft, Staples and Toyota. Founded in 1999, HighRoads is a privately-held company headquartered in Woburn, Mass.
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