Human Resources: GeoLearning Again Recognized as Customer Satisfaction Leader in Enterprise LMS Category of 2007

WEST DES MOINES, IOWA, April 2, 2007 -- GeoLearning, Inc., the leading provider of Managed Learning Services and hosted learning and performance platforms, further solidified its position as the top-rated enterprise Learning Management System vendor with findings from Bersin & Associates' 2007 LMS Customer Satisfaction Study: An Industry Analysis of the Customer Experience with Learning Management Systems. The research and advisory firm's comprehensive study identified GeoLearning as the customer satisfaction "leader" or
"co-leader" in 17 of 20 measures in the enterprise LMS category. An overview of GeoLearning's results is available at www.geolearning.com/results.

The study asked administrators, training managers and executives to rate their own LMS system, vendor and implementation experience. The results were used to evaluate a wide range of categories, including product performance, customer service, technical support, and additional tools and capabilities—all from the customer's perspective.

First conducted two years ago, the 2005 study established GeoLearning as the customer satisfaction leader in 15 of 26 measures and a co-leader in an additional five measures for the enterprise LMS category.

According to the 2007 Bersin & Associates study:

GeoLearning attained the customer satisfaction leader or co-leader position in most categories. The company has a strong focus on meeting customers' needs and providing a breadth of services. GeoLearning's service offerings range from traditional implementations to content development and conversion, training effectiveness consulting and change management. GeoLearning also provides comprehensive training out-tasking and outsourcing services. This total solution approach helps GeoLearning understand its clients' learning requirements, and provide the products and services to meet a wide variety of training requirements.

Customer Satisfaction Leader or Co-Leader
The study identified GeoLearning as the enterprise LMS "customer satisfaction leader" in the following 10 categories:

Overall Satisfaction
Ease of Use for Learners
Ease of Use for Administrators
Content Integration
Reporting Capabilities
Customer Service
Product/Technical Support
Long-Term Platform Support (Confidence that vendor will support product)
E-Learning Content
Content Management

GeoLearning was identified as the enterprise LMS "customer satisfaction co-leader" in the following 7 categories:

Configurability & Customization (Ease of customization)
Technology Investment Protection (Ease of upgrading)
Provides all functionality needed out-of-the-box
Vendor understands and assists with business and training challenges
Customer has adequate input to product direction
Testing/Assessment Tools
Content Development Tools

Additionally, GeoLearning was found to outperform the category average in two additional categories by scoring higher than the enterprise group average for "Integration with internal systems" and "Scalable to meet future needs."

"We believed it would be very challenging to improve upon our results from the inaugural 2005 study, but I think it's now safe to say we did just that," said Frank Russell, president and CEO of GeoLearning. "What's so satisfying about coming out on top in so many categories is that this research compares competing vendors based on qualitative data received from
real-life customers. The results are therefore practical and can help potential buyers compare apples to apples across a wide variety of satisfaction measures."

About GeoLearning, Inc.
GeoLearning is the leading provider of Managed Learning Services and hosted learning and performance technology. The company's products and services are used by corporations, government agencies and non-profit organizations to manage human capital development, accelerate critical business processes and drive organizational performance. GeoLearning's Software as a Service model means there is no hardware or software for clients to install.
As a result, the company's Web-based GeoMaestro and GeoExpress learning management platforms can be deployed quickly, allowing clients to efficiently manage enterprise-wide learning, development and knowledge acquisition. Additional information is available at www.geolearning.com.

About the 2007 LMS Customer Satisfaction Study
2007 LMS Customer Satisfaction Study: An Industry Analysis of the Customer Experience with Learning Management Systems is a broad-based industry study based on survey results from 516 system administrators, training managers and executives. The 2007 study covers offerings from 13 LMS vendors and analyzes over 20 different measures of customer satisfaction. The study was completely funded by Bersin & Associates. Information in the study is based solely on Bersin & Associates' analysis of results; the only information in the study provided by vendors is estimates of LMS revenues.

All survey participants had a learning management system that was operational at the time of the survey; the average length of LMS "ownership" was 2.1 years. Respondents represent organizations of all sizes, vertical segments and number of learners. Seventy-eight (78%) percent of respondents are from corporate organizations; 11% are from government organizations, 2% are from higher education institutions and 9% are from non-profit organizations. The 2007 study was conducted in November-December of 2006. For more information visit www.bersin.com.