San Ramon, CA - June 14, 2007 - eQuest, the global leader in job posting and Internet recruitment management services, announced today its release of a new worldwide ticketing system that will improve the speed at which eQuest will communicate and assist its customers.
Features include a 24/7 online user interface with complete access to a data-rich knowledge base; a support ticket entry system; a ticket tracking system; auto-generated support articles; FAQ section; and email support tracking.
John Malone, President and Chief Executive Officer at eQuest says, "Our plans are to powerfully demonstrate eQuest’s commitment to our customers by elevating support with more proactive service and problem avoidance systems. Maintaining these environments plus continuing our financial investments in these products are key to sustaining a high level of user satisfaction."
eQuest customers are invited to visit the site at http://support.equest.com. For password authorization into the knowledge base please contact your eQuest customer support representative.
About eQuest
eQuest provides domestic and international job-posting delivery and complete job board management services including candidate sourcing metrics and job board evaluations, job board consultation and planning, job board negotiating, and billing control. Over 1,000 job boards are supported in the eQuest network reaching over 200 countries and territories worldwide. eQuest is one of the most recognized and admired brands in the human resource industry. eQuest can be reached at www.equest.com.