Emotion: The Channel for Inspiration

Anyone who has worked in an organization for even a few years has witnessed a similar event. A group whose performance was flat and lackluster gets a new leader. Suddenly there’s excitement in the air. People are smiling. Productivity soars. What exactly makes this happen? Can more leaders learn to do this? John H. Zenger, Joseph Folkman, and Scott K. Edinger share more.
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