Despite the nature of one’s interactions with UPS - whether as an employee, customer, or simply an onlooker who sees the UPS truck drive by each day - individuals will likely view their interactions differently after understanding the company’s history as recounted by Brewster and Dalzell in Driving Change. They will see a company that grew largely out of its ability to establish a positive culture, never be satisfied with progress, and encourage the ideal of employee ownership.
But primarily, UPS is successful today as a result of its ability to transform and adapt to changing needs. “Constructive dissatisfaction,” as termed by the company’s founder, Jim Casey, or continuously improving the status quo and maximizing efficiency, is as much the driving force behind UPS today as it was at the beginning of the 20th century.
Click here for the 300 word review.
Click here for the 600 word review.
Click here for the entire review.
The HR industry´s premier online community and resource for Human Resource professionals: HR, human resources, HR community, human resources community, HR best practices, best practices in human resources, online communities for HR, HR articles, HR news, human resources articles, human resources news, HR events, leadership, performance management, staffing and recruitment, benefits, compensation, staffing, recruitment, workforce acquisition, human capital management, HR management, human resources management, HR metrics and measurement, organizational development, executive coaching, HR law, employment law, labor relations, hiring employees, HR outsourcing, human resources outsourcing, training and development
hr.com.
human resources management resources for hr professionals. |
HR menus
|
HR events
|
HR Sitemap