CINCINNATI & LONG BEACH, Calif. (Nov. 29, 2005) Convergys Corporation (NYSE:CVG), a global leader in providing customer care, human resources, and billing services, today announced that its Employee Care Learning Solutions offering received both gold and silver awards in the 2005 Brandon Hall Excellence in Learning Awards. Convergys was recognized during an awards ceremony and reception held in Long Beach, California, as part of the 2005 Training Fall Conference & Expo.
Both awards recognized Convergys' learning solutions work in the Custom Content Category, Special Strength: Simulation. The Gold Award honors the development of the Microsoft Go-to-Market Sales Simulation for the Account Manager, and the development of the Mazda Selling Skills Simulation, which won the Silver Award.
"Convergys is delighted to receive this recognition from Brandon Hall, and these awards reflect the hard work and outstanding capabilities of our team to achieve superior business results for our clients," said Marianne Langlois, vice president of Learning Solutions in Convergys' Employee Care business. "Savvy organizations that understand their competitive edge comes from their workforce are continually seeking ways to deliver sophisticated employee training and learning solutions. These awards further validate the ability of Convergys to deliver results that meet the growing, complex training needs of organizations across all industries."
The Brandon Hall Excellence in Learning Awards are presented by Brandon Hall Research, one of the leading research and consulting firms in training and development. Now in its eleventh year, the Awards program showcases exceptional work in innovative learning.
"The winning entries this year show a great combination of creativity and practical results. The winners are excellent both in terms of innovation and impact on the business," said Brandon Hall, Ph.D., chairman of the Excellence in Learning Awards program. "These winners show us what the future of learning looks like."
Convergys is one of the first human resources administration and management companies to offer learning business process outsourcing (LBPO) services and has more than 450 learning customers. Convergys provides services ranging from comprehensive outsourcing of the entire learning function, to selective outsourcing of administrative tasks and processes, to out-tasking discrete e-learning initiatives. Learning solutions from Convergys help companies achieve breakthrough improvements in business performance by reinventing their approach to training and improving the cost, quality, and effectiveness of learning. Convergys is Outthinking, Outdoing(TM) on behalf of its clients every day.
About Brandon Hall Research
Brandon Hall, Ph.D. is the CEO of Brandon Hall Research and author of the groundbreaking "Web-Based Training Cookbook." Since 1992, Brandon Hall Research (www.brandon-hall.com) has been providing independent research reports and expert advice on the tools and practices of innovative learning. Brandon Hall Research conducts the Awards program each year to recognize the best and to identify the new cutting edge of innovative learning. To honor the Award winners Brandon Hall Research hosts the Awards reception and ceremony in partnership with VNU and in conjunction with the Training Fall Conference and Expo.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 62,000 employees in 68 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com.
(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Media Contact:
Adrienne Turner
The DEVON Group
732-542-2000, ext. 18