Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, today announced that readers of Singapore’s Human Resources magazine have voted Convergys the HR Outsourcing Vendor of the Year. In a survey conducted by BDM Intelligence on behalf of the magazine, HR professionals also voted Convergys the Best Outsourcing Vendor in the distribution and logistics sector and the second Best Outsourcing Vendor in the financial services sector.
(Cincinnati; January 10, 2007) - Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services, today announced that readers of Singapore’s Human Resources magazine have voted Convergys the HR Outsourcing Vendor of the Year. In a survey conducted by BDM Intelligence on behalf of the magazine, HR professionals also voted Convergys the Best Outsourcing Vendor in the distribution and logistics sector and the second Best Outsourcing Vendor in the financial services sector.
One of the first companies to develop a comprehensive human resource business process outsourcing (HR BPO) service delivery model, Convergys designs, implements, and manages HR BPO solutions for all facets of the employment lifecycle: recruiting & resourcing, compensation, HR administration, payroll, benefits, performance management, learning, and business intelligence.
“We are seeing increasing interest in our HR BPO services in the Asia Pacific region,” said Nalin Singh, Vice President of Convergys’ Employee Care Operations in Asia Pacific. “By outsourcing day-to-day HR services, HR professionals are recognizing that they have more time to focus on planning improvements and strategic issues like talent acquisition, management, and retention.”
Results of the survey are published in a special annual edition of Human Resources magazine entitled HR Vendors of the Year, voted by HR Professionals. The magazine’s article announcing the winners can be read online at www.humanresourcesonline.net
In 2006, Convergys expanded its HR BPO operations in Asia Pacific through three services centres located in Kuala Lumpur, Malaysia; Bangalore, India; and Dalian, China. The company recently announced a 6-year contract to provide HR BPO services to support the Asia Pacific region of the InterContinental Hotels Group (NYSE:IHG). Convergys will provide HR data administration and payroll services for IHG corporate and reservations center employees in the Asia Pacific region.
Clients using Convergys' outsourced HR services improve their business performance through greater efficiency, reduced administrative costs, and better utilization of strategic workforce information. Convergys is Outthinking and Outdoing (tm) on behalf of its clients every day.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 68,000 employees in 75 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com
(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Contacts:
Business & Financial Media - John Pratt - +1 513 723 3333 or john.pratt[at]convergys.com
Trade Media -- Patricia Johnson - +1 954 236 5129 or patricia.c.johnson[at]convergys.com
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