The IAOP named Convergys to its second annual ranking of the World’s Best Outsourcing Service Providers
(Cincinnati; March 5, 2007) - Convergys Corporation (NYSE: CVG), a global leader in customer care, human resources, and billing services, announced today the International Association of Outsourcing Professionals’ (IAOP) has selected Convergys as one of the world’s best outsourcing service providers.
The IAOP named Convergys to its second annual ranking of the World’s Best Outsourcing Service Providers - The Global Outsourcing 100. The list includes the biggest and best companies from around the world that provide the full spectrum of outsourcing services.
“We are honored to be named to this select list of global outsourcing companies," said Dave Dougherty, Convergys’ President and Chief Operating Officer. “This distinction is a true reflection of the emphasis we place on providing exceptional solutions for our clients, helping them keep their customer relationships positive and profitable.”
The IAOP named Convergys to the Global Outsourcing 100 based in part on the following criteria:
The value Convergys brings to its clients' customer experience
The depth and breadth of Convergys competencies demonstrated through industry recognition, relevant certifications, and investment in the development of people, process, and technologies
The experience and accomplishments of Convergys’ executive team, and its investment in management systems that ensure outsourcing success
The IAOP announced the companies named to the Global Outsourcing 100 list at the 2007 Outsourcing World Summit in Las Vegas. The complete list will be published in the special advertising feature produced by IAOP in the April 30, FORTUNE 500 issue of the magazine.
By applying more than 20 years of operational experience in providing outsourcing, Convergys brings clarity and rigor to defining, implementing, and managing client-specific solutions. Convergys’ outsourcing solutions help our clients improve operational efficiency and service quality, enrich the customer experience, and strengthen customer relationships to improve their competitive advantage and increase revenue growth. Convergys is Outthinking and Outdoing [tm] on behalf of its clients every day.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 75 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com
(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Contacts:
Business and Financial Media - John Pratt
+1 513 723 3333 or john.pratt[at]convergys.com
Trade Media - Jeff Hazel
+1 513 723 7153 or jeff.hazel[at]convergys.com
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