CINCINNATI (March 30, 2007) –
WHO: Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services
WHAT: Marianne Langlois, vice president, Professional Services Learning, will present on“The Business Case for Outsourced Learning”
WHEN: Training Industry Training Growth Strategies Conference 2007 will take place from April 24-25, 2007
“The Business Case for Outsourced Learning” will be presented on April 25, 2007 from 9:30 a.m. – 10:30 a.m.
WHERE: Embassy Suites Hotel in Cary, N.C.
DETAILS: As organizations increasingly outsource functions, not just to reduce costs, but to drive business goals, learning has emerged as an area where outsourcing can align employee performance with an organization's strategic objectives. Companies that outsource learning functions under a planned governance model can benefit from centralized core functions, expert shared services, and standardized practices and data. These benefits can be gained from outsourcing Learning technology operations and administration, content development, training delivery and logistics, vendor management, reporting and analytics, or any combination of these practices. During this session, Langlois will explore the business case for outsourcing including its mechanisms for cutting costs and increasing efficiencies, and its opportunities to improve the quality of training programs and better align the training function with business imperatives.
Training Growth Strategies Conference 2007: Driving Profitability through Learning Services is the industry's only conference focused specifically on business strategies for training professionals. This conferencewill provide practical techniques for growing a training business. In addition to learning proven and implemental techniques for driving new business, participants will have the opportunity to network with training executives from the top training companies in the world.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 75 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com
(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Media Contacts:
Patricia C. Johnson
Director, Industry Media & Analyst Relations, Convergys
954-236-5129
patricia.c.johnson[at]convergys.com
Jeanne Achille
The Devon Group
732-224-1000 ext. 11
jeanne[at]devonpr.com
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