Human Resources: Convergys Executive to Participate on Panel at The Hackett Group’sUpcoming 17th Annual Conference

CINCINNATI (April 02, 2007) –

WHO: Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services

WHAT: Karen Bowman, president, Employee Care, will participate in a panel discussion on“Why Outsourcing is Here to Stay…The Supplier’s Side of the Story,” along with other high-level outsourcing executives

WHEN: The Hackett Group 17^th Annual Best Practices Conference will take place from Thursday, April 26 – Friday, April 27, 2007

“Why Outsourcing is Here to Stay…The Supplier’s Side of the Story” will be presented on April 26, 2007 from 4:00 – 5:00 p.m.

WHERE:        InterContinental Buckhead Hotel
                     3315 Peachtree Road NE
                     Atlanta, GA 30326

DETAILS: Global options in business process sourcing are having a significant impact on many executive decisions. The cost and quality of benefits available through service globalization are driving a fundamental mindset change. Not only is the prospect of leveraging low-cost labor markets affecting decisions on business models and the placement of planned centralized transactional activities, it is also forcing a reexamination of fundamental decisions about which processes should be considered for centralization. Simply put, potential cost savings, combined with the quality and capability of talent available in these markets, are helping to change the entire business process sourcing analysis. Listen to Karen Bowman and other outsourcing suppliers discuss the outsourcing messages that are resonating with CEOs and CFOs, lift and shift versus transform and shift, and the challenges being faced by their industry short and long-term.

The theme for this year’s annual conference is Leveraging Synergies: Myth or Reality? Synergy is defined as the interaction of two or more agents so that their combined effect is greater than the sum of their individual effects.

In the business world, synergy is often the anticipated benefit of corporate reorganizations, cooperation between business functions, or mergers and acquisitions.

But many actions aimed at achieving synergy fail to deliver the expected gains. So how is it that some companies successfully and repeatedly reduce costs and achieve other benefits by leveraging synergy? What are world-class companies doing differently to make synergy work?

The idea of the synergy myth will be considered in light of several best practice themes:

· Proven techniques for reducing business process complexity

· Driving effectiveness and efficiency at the enterprise level

· Focusing on attracting and retaining top talent

· Providing real-time information in a real-time world

· Maximizing ROI on technology investments

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 75 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com

(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)