Convergys Award Winning Executive to Present Integrated Learning at Upcoming Conference

CINCINNATI (October 22, 2007)

WHO:  Marianne Langlois, vice president of Professional Services Learning for Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services

WHAT:  Will present “Integrating Learning into the HR BPO Fold” at the Training Industry 2007 Conference on Managed Learning Services: Improving Effectiveness through Training Solutions

WHEN:  The 2007 Conference on Managed Learning Services will be held on Tuesday, November 6, 2007 through Wednesday, November 7, 2007

Langlois’ presentation on “Integrating Learning into the HR BPO Fold” will be held on Wednesday, November 7, 2007 from 3:15 p.m. to 4:30 p.m. CST

WHERE:  Hyatt Regency Hill Country Resort and Spa
San Antonio, Texas

DETAILS:  When it comes to outsourcing, HR and learning have been treated as separate worlds—with separate service providers. But now, organizations are seeing real benefits from an integrated approach. Langlois, an award winning industry leader, will explore the benefits of integrating HR and Learning BPO under one provider. Session attendees will gain detailed insight on how to structure and manage an HR/ Learning outsourcing partnership and identify the need for a centralized approach to track costs, alignment of offerings with corporate objectives, and accurate estimation of ROI.

A recent recipient of the CLO gold learning in practice award, Langlois serves as vice president of Professional Services Learning. She is responsible for Convergys’ global Learning Solutions business, which manages 17 million enrollments and 2 million learners, with over 3000 course hours annually. With more than 20 years of experience, Langlois has led successful transformations of businesses to drive superior business results for customers and shareholders. Langlois has a Project Management Professional certification, is a member of the Project Management Institute, American Society of Training and Development (ASTD) and International Society of Performance Improvement (ISPI). She received a bachelor’s degree from Louisiana State University and an M.B.A. from the University of Cincinnati.

For additional information on the 2007 Conference on Managed Learning Services, visit http://www.trainingindustry.com/MLSC2007/MLSC2007.asp#A

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 79 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information, visit www.convergys.com

(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)

 

    

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