Convergys Announces Executive Team Updates

Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services
WHO:  Convergys Corporation (NYSE: CVG), a global leader in providing customer care, human resources, and billing services

WHAT:  Has named Karen Bowman to General Counsel and Secretary of Convergys, John Gibson as president of Employee Care Business, Alex Berry to senior vice president of Employee Care Client Services. Management changes became effective Sept. 1st.

DETAILS:  This management and organizational realignment supports Convergys’ commitment to customer satisfaction and proactive talent management by giving these executives further opportunities to demonstrate their proven leadership skills in new roles within Convergys.  

Karen Bowman is the new General Counsel and Secretary of Convergys.  In her previous positions, Bowman served as president of Employee Care and General Counsel to the Convergys’ Customer Management Group. Before joining Convergys, Bowman was in private practice for over six years focused on complex business reorganizations.  She also served as a law clerk for the United States Court of Appeals, Ninth Circuit, in Los Angeles, California.

John Gibson has become President of Employee Care Business. In his previous positions within Convergys, Gibson has served as global program executive for Client Services, and senior vice president of Global Operations in Employee Care. Prior to joining Convergys, he has held executive positions with EPIX Holding Corporation, an HR outsourcing services company and Ameritech.

Alex Berry was promoted to the role of Senior Vice President of Employee Care Client Services. Berry previously held positions as vice president of World Wide Sales for Employee Care, vice president of Sales for Convergys’ Communications, Automotive, and Technology Group. Before joining Convergys, Berry led regional sales efforts for Lucent Worldwide Services.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 79 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com

(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)


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