Most employers adopting Employee, Manager and/or eBenefits Self-Service solutions have found that while they’ve reduced some costs and eliminated some paper – they
haven’t significantly improved employee communications and service.
That’s because self-service applications are transactions – they allow employees to enroll in benefits, or managers to conduct performance reviews … but they don’t provide the on-demand information and decision support your workforce needs to complete these transactions.
The ability, for example, to compare a personalized view of benefit plans … determine the exact steps required to give employees raises orbonuses … understand all policies and tasks associated with life events like having a baby … or take a tour of the entire onboarding process, complete with forms and electronic verifications.
In this webcast, learn how eight employers – like W.L. Gore & Associates, Hershey Entertainment & Resorts, American Modern Insurance Group and others – have leveraged on-demand, personalized and searchable communications and decision support solutions to enhance their workforce’s self-service experience.
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