Built to Serve: How to Drive the Bottom Line with People-First Practices - Summary

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Built to Serve: How to Drive the Bottom Line with People-First Practices
   
According to Dan Sanders, CEO of United Supermarkets, organizations that make people and service the cornerstones of their corporate identity are the ones that enjoy sustainability. And though power and money appear to be the ultimate rewards in today’s culture, it is a notion that is misguided and myopic. When businesses come to be dominated by numbers, at the expense of people, they forget their real purpose and focus more on populating spreadsheets than enriching lives.

Built to Serve calls for a profound shift in the philosophy and practice of business, arguing that leaders must place people before profits if they wish to ensure sustained success. Distilling lessons learned from United’s people-centered culture, it demonstrates that being built to serve others ultimately leads to personal growth, professional fulfillment, and success in life.

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