BMW Manufacturing Turns to Workscape to Drive Benefits Administration

 BMW sought to cost-effectively streamline its benefits administration processes while also offering its workforce an expanded selection of benefits options. Through Workscape’s Benefits Administration, BMW’s HR professionals and employees turn to a single site for self-service benefits enrollment as well as the management of COBRA, FSA and HIPAA programs. Workscape’s U.S.-based HR Service Center provides BMW’s employees with 24 x 7 access to accurate, consistent information regarding their benefits and related HR issues.

 “Benefits administration is an extremely important yet time-intensive process.  By outsourcing to Workscape, we’re able to provide our employees with enhanced services while keeping our focus on strategic corporate initiatives,” stated Gregory Jackman, Manager Security, Benefits, Health, Privacy Protection at BMW Manufacturing Co. “We recently completed the ‘go live’ stage of our annual enrollment process and are pleased to give Workscape a BMW ‘best practice’ rating.”

 Leveraging its more than 30 years of HR communications expertise, Workscape’s Communications Practice worked hand-in-hand with BMW to develop and execute a communications strategy to ensure employees remained informed about the upcoming changes for their annual enrollment. As part of the five-year contract, Workscape is also providing BMW with premium billing services.

 Tim Clifford, President and CEO of Workscape, said, “We welcome BMW Manufacturing as a client and are pleased that they have joined the many global companies that entrust their benefits administration to Workscape. As we continue to see strong momentum in the benefits category, BMW is now among a list of prestigious organizations with rigorous standards for employee service that chose Workscape’s outsourced benefits administration.”  He continued, “Our customers have discovered how much employee satisfaction is enhanced when enrollment is easier to understand and complete. We take pride in our record of Workscape's retention of service representatives and our investment in their training. This has enabled us to support our client's workforces more effectively than competitors.”

 

About BMW Manufacturing Co.

 Workscape is a leading provider of business-critical HR solutions that enable hundreds of organizations to manage their two largest workforce expenditures: employee benefits and performance-driven compensation.    Both offerings share a common technology platform, can be readily integrated with existing IT investments, serve millions of employees, and are scalable and configurable to meet the distinct requirements of organizations ranging from 2,000 to 400,000 employees.  The company's award-winning multi-lingual compensation solution has achieved 99.6% adoption rate in a deployment to more than 400,000 employees across 70 countries.  Its outsourced benefits administration offerings are backed by US-based 7 x 24 support for managers and employees on policies and processes. For more information about Workscape, visit www.workscape.com or call (888) 605-9620.

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