Portland, ORE. — July 2010 — Survey results from BlueVolt
® validate the benefits of online training for salespeople.
BlueVolt surveyed 1,291 distributor employees who currently participate in online training through associations and buying groups in the electrical, plumbing, HVAC, PVF, construction, industrial and flooring industries. Respondents were limited to sales, counter and customer service job titles and 94% completed the entire survey.
Results show that online training increases sales and improves customer service:
- 81 percent said that they sell more as a result of online training through BlueVolt
- 94 percent said their customers rely on them to recommend products or manufacturers
- 63 percent said they recommend products at least once a day
- 89 percent said that they service their customers better as a result of online training
- 92 percent said they learned valuable company or product information from their online universities
- 92 percent said they would recommend their online university
“This survey demonstrates what we always knew – that online training is a valuable and important asset to manufacturers selling through distributors” said Chad Hoke, Vice President of Sales. “The time-saving and cost-effective benefits make online training an indispensable resource and the survey results show our users agree with us.”
About BlueVolt (www.BlueVolt.com):
Portland, Oregon-based BlueVolt connects and advances participants in industries through its leading online Learning + Marketing Platform, its comprehensive, quality learning catalog, and its talented professional services team. Platform participants include manufacturers, associations, distributors, contractors, and skilled professionals in the electrical, plumbing, flooring, welding, and HVAC industries. The Platform enables online training and learning experiences including social/collaborative, blended, on-demand and live multi-camera webcast with enterprise-level functionality and performance. BlueVolt’s unique approach to training encourages learning with its proven reward program that is valuable to both content consumers and content sponsors. As of May 2010, BlueVolt delivered over 675,890 courses to over 86,000 registered users.
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