PHILADELPHIA - October 12, 2006 - Lincoln Employer Markets today announced it has enhanced its Group Protection customer self-service Web site. The Web site, www.jpfic.com, allows employees to easily manage their group insurance accounts. The enhanced Web site helps to eliminate paperwork, phone calls, e-mails and other correspondence for both employees and plan sponsors. Lincoln Employer Markets, comprising Lincoln Financial Group´s Defined Contribution, Executive Benefits, and Group Protection businesses, is a newly formed division strategically created to provide employers and employees with integrated solutions for all non-healthcare-related benefits.
"Previously, employees had to contact their human resources department to get into their account and check the status of claims, beneficiaries, funds distribution and the like," explains Susan Harpster, Vice President of Client Management for Group Protection, "Now employees can register at our customer self-service site by clicking a link at the login page and following three easy steps. Once registered, they have access to their personal account and for future visits only need to enter their username and password."
Certain restrictions, safeguards and automated notifications allow employers to maintain control of their group´s data. Employees can view their most current coverage information, print dental cards and claim forms, locate participating dentists, check status of a claim, change their password and other profile information, change beneficiaries and more.
"From a claimant´s standpoint, the new enhancements can save an enormous amount of time and effort," adds Thomas Charest, Vice President, Employee Care Center for Group Protection. "Rather than working through the HR department, who contacts the carrier, who then researches the issue and goes back through the same channels to the claimant; now the insured can simply go directly to the Web site to get information, forms or whatever they need. For a disability claim, they can even report their own return-to-work date, a maternity delivery date or generate a W-2 report for tax purposes."
The self-service enhanced site is not only faster and more convenient for employees, it is also more secure as less paperwork allows for less of a chance an insured´s information to be mishandled. Claimants can also feel more comfortable providing personal information in a secure Web environment.
For more information on Lincoln Employer Markets Group Protection products, visit www.LFG.com or call (800) 423-2765.
Group insurance products for Lincoln Financial Group are issued and underwritten by Jefferson Pilot Financial Insurance Company, a Lincoln Financial Group affiliate. The Lincoln Employer Markets Group Protection business delivers ancillary (non-medical) group and voluntary insurance product solutions including life and AD&D, long-term and short-term disability, dental and employee assistance programs through a national distribution system consisting of 42 sales offices with two home offices in Omaha, NE and Atlanta, GA.
About Lincoln Financial Group
Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE:LNC) and its affiliates. With headquarters in Philadelphia, Lincoln Financial Group had assets under management of $212 billion as of June 30, 2006. Through its affiliates, the group offers: annuities; life, group life and disability insurance; 401(k) and 403(b) plans; savings plans; mutual funds; managed accounts; institutional investments; and comprehensive financial planning and advisory services. Company affiliates include: Lincoln Financial Distributors, which provides wholesaling and marketing support; Lincoln Financial Advisors and Jefferson Pilot Securities Corp., which form the Lincoln Financial Retail Distribution national network of financial planners, agents, and registered representatives; Delaware Investments, the marketing name for Delaware Management Holdings, Inc. and its subsidiaries; Lincoln Financial Media, which owns and operates three television stations, 18 radio stations, and the Lincoln Financial Sports production and syndication business; and Lincoln UK. For more information please visit www.LFG.com.