Newest Version Enables Hiring Companies to Further Expand Talent Pools
CHERRY HILL, N.J. (February 20, 2007) – Trend Integration, the foremost provider of telephone-based job candidate screening solutions, today announced the launch of the InterviewDirect Hourly Hire solution.
InterviewDirect, a Web- and IVR-based phone screening service, enables hiring companies to automatically schedule, conduct, listen to and score automated phone interviews. Easily integrated with other HR solutions, such as applicant tracking systems, InterviewDirect reduces the lengthy and expensive phone interviewing process while improving the quality of the applicant pool.
Hal Cohen, CEO of Trend Integration, said, “In most companies, there’s a wide range of positions that need to be filled; those that are skilled or non-skilled, exempt or non-exempt. Not all job candidates have access to apply for open positions in the same way. Our latest version of InterviewDirect is specifically designed to meet recruiters’ needs for pre-screening hourly workers.”
Sourcing hourly workers, many of whom may not have access to a computer, can be challenging and time-consuming. With the InterviewDirect Hourly Hire solution employers now have the ability to painlessly reach out and pre-screen these talent pools. The service enables employers to place a toll-free number in job fliers and classified advertisements that job applicants can call 24/7. Live representatives converse with callers in English or Spanish to offer applicants the ability to transfer into the bilingual InterviewDirect automated system or to call back at their convenience using a personal identification number (PIN). Employers can listen to applicants’ phone screening responses to customized interview questions that can include yes/no, multiple-choice, and/or open-ended questions.
Cohen continued, “As with all versions of InterviewDirect, applicants’ phone screening responses are immediately reviewable by the hiring company. Plus, appropriate information can flow real-time to and from InterviewDirect into other solutions, such as an ATS.”
According to Current Population Survey estimates for 2004, some 73.9 million American workers were paid at hourly rates, representing 59.8 percent of all wage and salary workers. Many of these workers are employed in industries, such as retail and hospitality, where many job applicants do not have computer access, limiting their ability to visit online job boards or company websites. To reach these workers, many hiring companies resort to classified advertising, job fliers, campus recruiting and job fairs.
Cohen concluded, “InterviewDirect’s Hourly Hire solution is an ideal way to connect with hourly workers and get them into the recruiting pipeline. Rather than having countless positions go unfilled, employers can use InterviewDirect’s toll-free numbers to encourage applicant interest and qualify these candidates inexpensively and quickly.”
More About Trend Integration
Trend Integration’s InterviewDirect service improves the job applicant phone screening process for both the applicant and the hiring firm, enabling organizations to expand their talent pools, pre-screen applicants, and improve quality-of-hire and time-to-hire.
The foremost provider of automated IVR phone-based screening solutions, InterviewDirect advances the hiring process for hourly and salaried candidates. InterviewDirect phone screening solutions are used by a wide range of clients, including leading retailers, global consulting firms, and insurance companies.
Headquartered in Cherry Hill, N.J., privately held Trend Integration was founded in 2002 by a staffing company owner and a media technology business CEO. Together they sought to improve the interviewing process across all job types for recruiters and hiring managers. More information can be accessed at www.InterviewDirect.com.
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