Phoenix, Ariz. - July 25, 2006 - MphasiS Healthcare Solutions, a provider of health benefit management and business process outsourcing (BPO) services to healthcare payers, introduced its new Roadrunner reporting solution for generating real-time reports from the company´s HEALTHpac and CSIpac systems. The company also announced that the system has been adopted by eight clients.
HEALTHpac, a comprehensive health benefits management system, is the central hub of a suite of fully integrated software products and ASP services. CSIpac lets customer service representatives access customer information quickly and handle a wide variety of customer service-related tasks accurately.
The power behind Roadrunner is a dedicated report server with different levels of subscription-based report solutions. Among these are various libraries of reports that MphasiS´ professional developers have written, tested and optimized to render real-time reports on data contained in HEALTHpac Claims Management and ADMINpac Billing & Administration sections and CSIpac.
"Roadrunner greatly reduces the time it takes to generate complex reports," says Tim Kneuss, vice president of business information services for MphasiS Healthcare Solutions. "Its ability to use groups and users to automatically set role-based security, and its multiple output options, makes Roadrunner a flexible, sophisticated tool. This ASP solution lowers the cost of entry, allowing smaller companies to do business on an even footing with larger competitors."
Requiring nothing more than a web browser, clients can access the report server at any time and from any location. The report server has an advanced scheduler available, and will email the client when report results are ready for review. The client can then download the results as rich text (RTF), Excel or PDF documents.
Available options for Roadrunner include:
"This can be a speedy, agile solution for any client," said Kneuss. "It enables the user to quickly and conveniently share HEALTHpac data in any number of useful formats whenever it´s needed, and that ability supports improved customer service."
About MphasiS Healthcare Solutions
Based in Phoenix, Arizona, MphasiS Healthcare Solutions* (Eldorado Computing, Inc.,), specializes in health insurance application development, business process outsourcing services, IT engineering and operational consulting. The company serves the full spectrum of organizations nationally and internationally engaged in managing health benefit plans including third party administrators (TPAs), health plans, employers and self-insured organizations. Together, MphasiS Healthcare Solutions customers manage 5 million lives and handle 35 million claims annually. For more information, contact 602.604.3100 or visit www.eldocomp.com and www.mphasis.com.
* The legal entity remains unchanged as Eldorado Computing Inc.