In today’s tough times, no manager or company can afford an employee that reduces productivity. In the new book, Bad Apples: How to Manage Difficult Employees, management expert Terry Sember points out, “Annoying or difficult employees end up negatively impacting the bottom line.” Learning to control their behavior (such as gossiping, backstabbing, narcissism, resource wasting, passive-aggression and more) will result in a more productive team.
In addition to identifying the most common types of ‘bad apple’ behavior, Bad Apples: How to Manage Difficult Employees offers practical solutions for turning these employees around and helping them become cooperative, productive team members. Learn how to:
- Keep your good employees from becoming ‘bad apples’
- Assess employees’ strengths and weaknesses
- Fire employees when it is the last option
- Solve team-to-team conflicts within your company
- Change corporate culture so fewer ‘bad apples’ are created
- Mediate personality conflicts between employees
- Manage ‘bad apples’ you can’t fire
Bad Apples: How to Manage Difficult Employees (Adams Media, May 2009, ISBN: 978-1-60550-004-1) shows managers how to deal with employee problems of all shapes and sizes, from large (such as an employee who is combative with other team members) to small (employees who steal other people’s food from the lunchroom, something studies have found to be the #1 complaint of people who work in an office).
Review copies are available. The author is available for interviews and articles on this topic. For more information, visit www.ManagingBadApples.com .