Human Resources: InPhonic Enhances Employee Training and Customer Experience With SumTotal Systems

    MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Aug. 3, 2007--SumTotal(R)
Systems, Inc. (NASDAQ:SUMT), a global provider of talent and learning
management solutions, announced that InPhonic, a leading online seller
of wireless services and products, launched ResultsOnDemand(TM) to
deliver training management tools for its call center agents, as well
as track and manage their performance. 'ResultsOnDemand' is SumTotal's
subscription model for analyzing employee performance and delivering
learning over the Internet.

    "We saw SumTotal's platform as an excellent addition to our
customer experience initiatives, and also a great employee training
product that could grow with our needs. We believe having
better-trained and better-educated call center agents will improve our
overall customer satisfaction," said Brian Curran, InPhonic's COO. "By
tapping the SumTotal platform, InPhonic aims to ensure that the
content and quality of its ongoing training and coaching programs are
consistent across all teams within the organization."

    "We believe employers, like InPhonic, often choose our system
because we can quickly deliver the education workers need to solve
problems and delight customers," said Dave Crussell, chief operating
officer of SumTotal. "We feel our software strategically steers
employees to what they need to learn about their employer's products
and services in order to deliver superior customer service."

    As part of the ResultsOnDemand package - and to provide an
enterprise-wide learning platform for its call center employees -
InPhonic engaged: TotalLMS(TM), SumTotal's learning management system
(LMS); TotalLCMS(TM), the software maker's learning content management
system (LCMS); and, Skills and Competencies(TM).

    In implementing SumTotal's system, InPhonic hopes to enhance the
effectiveness of its call center operations as well as improve
efficiencies between the sales and customer service call center teams.
TotalLMS can provide InPhonic a way to deliver structured and
consistent content during new-hire training and quickly disseminate
information during product launches.

    "With SumTotal's platform, we believe we can fill a growing desire
and need to track a call center agent's training and performance from
the time they are hired through their entire employment," said Megan
Nehr, Training & Communications for InPhonic. "We feel the SumTotal
service will give us a better way to manage training content and
communications that we send to our employees."

    About InPhonic

    InPhonic is a leading online retailer of wireless devices and
services recognized for its ingenuity and excellent customer service
as well as for its phenomenal growth in recent years. The company
creates and manages private-label wireless store web sites for online
businesses, affinity organizations and national retailers and also
sells wireless products through its own branded web sites, including
Wirefly.com, A1 Wireless.com and VMCsatellite.com. In addition,
InPhonic has developed a proprietary e-commerce platform that
integrates merchandising, provisioning, procurement, customer care and
billing operations into a single state-of-the-art system for
activating wireless services and devices.

    About SumTotal Systems, Inc.

    SumTotal Systems, Inc. (NASDAQ:SUMT) is a global provider of
talent and learning management solutions. SumTotal deploys
mission-critical solutions designed to align goals, develop skills,
assess performance, plan for succession and set compensation.
SumTotal's solutions aim to accelerate performance and profits for
more than 1,500 companies and governments of all sizes, including six
of the world's 10 biggest pharmaceutical makers, six of the 10 largest
automotive companies in the world, four of the five branches of the
U.S. Armed Forces, three of the world's top five airlines, five of the
six largest U.S. commercial banks and two of the world's top five
specialty retailers. Mountain View, Calif.-based SumTotal has offices
across Asia, Australia, Europe and North America. For more information
about SumTotal's products and services, visit www.sumtotalsystems.com.

    SumTotal, the SumTotal logo, TotalLMS, and Results-On-Demand are
registered trademarks or trademarks of SumTotal Systems, Inc. and/or
its affiliates in the United States and/or other countries. Other
names may be trademarks of their respective owners.

    Safe Harbor / Forward-Looking Statements

    Information in this press release contains forward-looking
statements. These statements represent SumTotal Systems' expectations
or beliefs concerning future events. These statements are not
historical facts or guarantees of future performance or events and are
based on current expectations, estimates, beliefs, assumptions, goals
and objectives, and involve known and unknown risks, uncertainties and
other factors that may cause actual results to be materially different
from the results expressed or implied by these statements. Readers of
this press release are cautioned not to place undue reliance on any
forward-looking statements. Additional factors that could cause actual
results to differ include, but are not limited to: (i) the ability to
successfully manage and increase growth outside of the United States,
significant current and expected additional competition, and the need
to continue to expand product distribution and services offerings;
(ii) the acceptance of SumTotal's software suite and future product
offerings, such as ResultsOnDemand; (iii) unknown errors or bugs in
SumTotal's software suite; (iv) the inability to fix in a timely
fashion unanticipated bugs, errors or defects that materially impact
the functionality or usability of SumTotal's software; (v) the ability
to successfully implement SumTotal Systems' solutions in the future;
(vi) the ability to successfully address technological developments
and standards; and (vii) other events and other important factors
disclosed previously and from time to time in SumTotal Systems'
filings with the Securities and Exchange Commission, including the
company's annual report for fiscal year 2006 on Form 10-K filed on
March 16, 2007, its quarterly report on Form 10-Q filed on May 9,
2007, its Prospectus Supplement filed on Form 424B2 filed on May 21,
2007, Form S-3/As filed on September 28, 2006, and October 2, 2006,
and its Form 8-Ks. The forward-looking statements contained in this
release are made as of the date of this release, and SumTotal does not
assume any obligation to update such statements to reflect events or
circumstances occurring after the date of this release.

CONTACT: SumTotal Systems, Inc.
Media contact:
Bill Perry, +1-614-975-7538
bperry[at]sumtotalsystems.com
or
Investors contact:
Gwyn Lauber, +1-650-934-9594
glauber[at]sumtotalsystems.com