Chicago, IL - February 27, 2006 - HR Solutions, Inc. is pleased to announce the winners of the 2005 HR Service Excellence Award, an award which recognizes the best Human Resources departments in North America.
Each year, hundreds of HR departments across the country participate in the HR Service Excellence Award. This award program allows organizations to conduct a free assessment of their HR department´s current level of customer service, and benchmark their service levels against other organizations nationwide, all while competing for the coveted HR Service Excellence Award. Regardless of whether they win the award or not, all participating organizations walk away from the program with a personalized data analysis booklet which they can then use to craft their overall human resources strategic plan.
The National Normative Score for Overall Satisfaction with HR Department customer service is 62 percent favorable. The winners´ names and scores are as follows:
Category 1: Less Than 500 Employees
First Place: Endocare, Inc.-Irvine, CA [Score: 88 percent favorable]
Second Place: Lutherwood-Waterloo, Ontario, Canada [Score: 85 percent favorable]
Third Place: Carlson Restaurants Worldwide-Carrollton, TX [Score: 83 percent favorable]
Category 2: Between 501 To 2,500 Employees
First Place: Robbins-Gioia, Inc.- Alexandria, VA [Score: 89 percent favorable]
Second Place: Gadsden Regional Medical Center-Gadsden, AL [Score: 85 percent favorable]
Third Place: St. Edward´s University-Austin, TX [Score: 84 percent favorable]
Category 3: More Than 2,500 Employees
First Place: Hunter Douglas Inc.-Upper Saddle River, NJ [Score: 77 percent favorable]
Second Place: Station Casinos, Inc.-Las Vegas, NV [Score: 76 percent favorable]
Third Place: Option One Mortgage Corporation-Irvine, CA [Score: 73 percent favorable]
Most Improved HR Department in 2005:
Carlson Restaurants Worldwide- Carrollton, TX. Carlson Restaurants demonstrated a 27.69% change increase in their overall score from 2004 to 2005.
The winners were determined based on the overall results of the HR Service Excellence survey conducted by roughly 658 participating organizations. The survey allowed the organizations´ employees to rate their HR department on 40 separate items about the department´s employee relations, service orientation, communication, professional knowledge, and overall performance.
Noted for its comprehensive research and actionable data, HR Solutions, Inc. is an international Human Capital Management consulting firm located in downtown Chicago, IL. Specializing in Employee, Management and Customer Satisfaction survey design and analysis, HR Solutions, Inc. offers a wide variety of products and services for the HR Professional including expert survey design and analysis, professional consulting services, comprehensive articles on current industry topics and trends and executive search and staffing services. For more information, please visit our website at www.hrsolutionsinc.com, or call 312-236-7170.
Contact: Julie Skuturna
HR Solutions, Inc.
25 East Washington St., Ste 600, Chicago, IL 60602
(312) 863-6134 / julies[at]hrsolutionsinc.com
http://www.hrsolutionsinc.com