Human Resources: Thought Leaders, January 18, 2007

Thought Leaders
Industry Gurus Live

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Thought Leader: Richard Roi, "Do Leadership and Culture Really Impact
the Bottom Line?"

Richard Roi shares his lessons in leadership with HR.com's Karen Elmhirst. Roi has more than 17 years of international consulting experience specializing in leadership development, strategic change implementation and building organizational capabilities.

KE: In 2005, you approached HR.com with a research study. We surveyed our members and the results were published in your study called "2005 Leadership, Adaptive Culture and ROI." Ric, what prompted you to conduct this research?

RR: I first got interested in this topic as a doctoral student and in working closely with a number of HR leaders. Given that HR leaders are looking to become trusted business advisors as opposed to service providers, I felt that it was important for us to find a way to demonstrate the return on investment for human capital investments in a way that is on par with the other types of ROI measures that you find infinance, sales operations, etc. So, the study was to provide one important data point for my partners and clients who are HR leaders to get a seat at the table with some human capital metrics that they can use to help leverage their investments in human capital.

KE: Ric, much of the report focuses on the importance of being "adaptive". What does that word mean in this context?

RR: Fundamentally, we are looking at building an organization and aligning an organization that has what we call true "sense and respond" capabilities. It is an organization that has a nervous system that reaches out into markets and customers in an efficient way, and translates the shifting requirements in what are now very turbulent and disruptive marketplaces, back into aligning leadership, culture, systemsand business processes and capabilities. Being adaptive means to truly sense, respond, and execute in a more efficient way than organizations have done historically.

KE: Of all the things that can impact an organization’s ability to be adaptive, and there are many, why do you focus your research specifically on leadership and culture?

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Karen Elmhirst is a Senior Analyst with HR.com focused on learning and leadership. She is also co-host of our weekly Thought Leader Live interviews delivered via web cast each week. For a complete listing of our Thought Leader interviews,
click here.

Karen has over a dozen years of experience as a sales and marketing executive in various industries including recruitment and training; work as a communication coach, a writer, and editor. Karen graduated with a business degree from the University of British Columbia.

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January 22, 2007 1:00 - 2:00 p.m. ET

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